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Travel CRM & Web App Development for Tour Agency

Services Covered:

Custom Software Development • UI/UX Design • Web Application Development
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Industry
Industry

Hospitality, Travel & Tourism

Duration
Durationinfo-circle

35 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 September 2019

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
72/100
Good

Project Capability Score (PCS) estimates how capable NetWeb Tech is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Travel door Georgia

mapTbilisi, Georgia

Project Summary

NetWeb Technologies was engaged by a tour agency to build an MVP and full web application, including UI/UX design and prototyping, using LAMP stack and the Laravel framework. The scope included multiple portals (admin, supplier, B2B) and a WordPress presence to manage bookings, suppliers, wallet and commissions. The vendor delivered work on time and within budget while maintaining regular communication and responsiveness.

Key Challenges

  • MVP development
  • Prototyping
  • UI-UX design
  • Web app development

Project Deliverables

  • Travel CRM ecosystem
  • Admin portal
  • Supplier portal
  • B2B portal
  • WordPress site
  • Booking and supplier management features
  • Wallet and commission management
  • MVP, prototyping and UI/UX deliverables

Project Solution

NetWeb built a Travel CRM ecosystem from scratch using LAMP stack and the Laravel framework. They developed multiple portals — admin, supplier and B2B — and integrated a WordPress site for public-facing content. The system supports creating customized tour packages, managing hotels, activities, guides, bookings, transfers and restaurants, and includes wallet and commission management. The team managed the MVP, prototyping, UI/UX design and regular coordination through Zoom and recurring meetings.

Project Outcome

  • Completed on schedule and within budget
  • Enabled customers to plan and customize trips (choose hotels, activities, guides, drivers and transfers) before visiting Georgia
  • Improved coordination through regular meetings and strong vendor communication

Platforms

  • WebWeb
  • CMSCMS

Tech Stack

  • LaravelLaravel
  • PHPPHP
  • MySQLMySQL
  • WordPressWordPress

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“NetWeb Technologies has successfully completed the deliverables on time and within budget. They regularly communicate with the client through meetings, and they are receptive to feedback. The team goes above and beyond to achieve the client's objectives, often exceeding expectations.”

Omar Faruk

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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