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Contextual Search & Booking Platform for Qtravel.pl

Services Covered:

Web Application Development
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Industry
Industry

Hospitality, Travel & Tourism

Duration
Duration

17 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 July 2014

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
78/100
Good

Project Capability Score (PCS) estimates how capable Net PC is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Qtravel.pl

map Poland

Project Summary

Net PC designed and implemented a contextual search engine and online booking platform for Qtravel.pl, a Polish online travel agency, to make travel-offer searches easier and distinguish the company from competitors. The system aggregated offers from over 50 Polish tour operators and delivered an innovative booking system that reduced customer booking costs and improved communication with customers. Project management used Scrum, the vendor provided strong technical expertise, and the vendor offered 12 months of hosting/support after delivery.

Key Challenges

  • Lack of dedicated system for booking holiday packages
  • High cost of scaling booking system for travel offers globally (in different markets)
  • Lack of a dedicated system supporting the search for travel offers
  • Technical challenges of finding an appropriate travel offer
  • High costs and long booking period

Project Deliverables

  • Contextual search engine for travel offers
  • Online booking platform for travel offers
  • Aggregation of travel offers from over 50 Polish tour operators

Project Solution

Net PC was engaged to design and implement a scalable online booking platform whose core was a contextual search engine for travel offers. The vendor built a web-based platform aggregating offers (trips, sightseeing, cruises, holiday packages, rentals) from over 50 Polish tour operators and implemented a search strategy to make travel searches more effective and efficient. The team working on the project included two TypeScript/JavaScript developers, a Scrum Master, a QA, and a product designer.

Project Outcome

  • Creation of an innovative booking system
  • Reduction of customer booking service costs
  • Providing a high standard of customer service when booking holiday packages
  • Use of innovative technologies
  • The application significantly improved communication between the company and its customers
  • Ability to automatically collect customer data
  • Support and application hosting by the vendor for 12 months from the end of the project

Platforms

  • WebWeb

Tech Stack

  • TypeScriptTypeScript
  • JavaScriptJavaScript

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The company acquired an innovative booking system and reduced their overall customer booking costs. On top of that, the platform improved the firm's communication with their customers. Net PC's project management style was effective, and their resources' technological knowledge was truly top-notch.”

Agnieszka Kukałowicz

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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