endorsedCompleted

Software Development and Ongoing Support for Experiential Education SaaS

Services Covered:

Website Development • Software Maintenance and Support • Software QA and Testing

Industry

Education

Duration

5 months

Budget

50K - 199K

Start Date

1 September 2022

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Neocoast is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

New York City, United States of America

Project Summary

NeoCoast provided continuous software development and application support for an experiential-education SaaS platform, reviewing existing code and implementing new features and infrastructure changes while executing QA and bug fixes. The team scaled to meet urgent demands and followed a loose Agile process with biweekly standups, Slack, and email for communication. The client praised NeoCoast's development skills, proactive work, and ability to respond to feedback and critical situations.

Key Challenges

Design a sprint system to handle product changes and modifications
Engage in weekly application development and system changes
Monitor the application for quality and ensure reliability of systems

Project Deliverables

Code review of the existing application
Work plan for continuous development and release
New features
Infrastructure changes
QA and bug fixes
Sprint system for managing product changes

Project Solution

NeoCoast analyzed the client's platforms and performed a code review of the application state, then proposed and executed a work plan to enable continuous development and releases. They implemented new features and infrastructure changes, provided QA and bug fixes, and scaled their team (including a project manager, senior and junior engineers, and a QA lead) to meet critical demands.

Project Outcome

The team met the client's expectations for quality and process.
They responded to feedback and implemented mitigation strategies to address challenges.
Communication and coordination were established through bi-weekly standups, Slack, and email.

Platforms

SaaS

Tech Stack

JavaScript
Ruby

Client Endorsement

Overall Review Rating

4.38

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“NeoCoast's development skills and workflow impressed the client. They proactively addressed client concerns and scaled to meet changing needs. The talented team performed well under pressure and rectified the few QA errors made. They communicated via Slack, email, and biweekly stand-ups.”
Anonymous
CTO
Date: 02/14/2023