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Website Modernization for Schedule Management Platform

Services Covered:

Custom Software Development • Web Application Development
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Industry
Industry

Arts, Entertainment & Recreation

Duration
Duration

73 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 April 2016

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
71/100
Good

Project Capability Score (PCS) estimates how capable Naissus technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

PianoCal

mapWaterloo, Canada

Project Summary

Naissus Technologies enhanced and implemented improvements for a schedule-management web application used in production for over six years, providing ongoing updates and maintenance. They reworked scheduling algorithms, streamlined the Azure deployment, and improved client self-booking and email reminder functionality. The client reported better workflow and app performance and praised the team's communication and support.

Key Challenges

  • Add new functionality and implement improvements to the web application
  • Maintain and update a live production application over six years
  • Resolve user-facing issues (email reminders, scheduling, platform changes)

Project Deliverables

  • Reworked scheduling algorithm
  • Azure-deployed application setup and performance tuning
  • Improved client self-booking workflow
  • Fixed email reminders and calendar time-off scheduling issues
  • Ongoing updates and maintenance

Project Solution

Naissus reworked the scheduling algorithm to calculate service and callback timing, streamlined the application's setup in Azure and tuned it for better performance, improved the client self-booking workflow, and fixed issues with email reminders and technician time-off scheduling. They also addressed platform-related issues as Azure changed and provided ongoing updates and maintenance while the app ran in production.

Project Outcome

  • Supported the subscriber base enabling continued service
  • Improved client self-booking workflow and overall app performance
  • Resolved email reminders and calendar scheduling issues

Platforms

  • CloudCloud
  • WebWeb

Tech Stack

  • AzureAzure
  • GitGit

Client Endorsement

Overall Review Rating

4.63star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Our partnership with Naissus Technologies improved the client self-booking workflow and app performance. The team successfully resolved issues with email reminders and other user-reported concerns. We valued their technical competence, supportive approach, and clear communication throughout the engagement.

Michael Nieminen

Co-Founder

Note: This endorsement is based on publicly available client feedback from external review sources.

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