endorsedOngoing

Internal Sales Enablement Web App Development for Product Design Consultancy

Services Covered:

Custom Software Development • UI/UX Design • Cloud Consulting and Services

Industry

Business Consulting & Services

Duration

63 months

Budget

200K - 999K

Start Date

1 May 2021

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable NaNLABS is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Secretly Nice

Seattle, United States of America

Project Summary

A product management and design consultancy hired NaNLABS to continue development and provide maintenance for an internal sales enablement web application that includes rich mapping functionality. NaNLABS took over the existing codebase and contributed active development, container setup, and DevOps support using technologies such as React, Java, MongoDB and Google Cloud. The engagement has reduced deployment time and downtime and led to a 75% decrease in help desk tickets, with the client praising NaNLABS' organization and transparency.

Key Challenges

Replace and augment the development team to continue active development
Add new features and functionality to an existing codebase
Ensure application uptime and fast responsiveness for bugs and issues

Project Deliverables

Internal sales enablement web application
Rich mapping functionality
Container setup and DevOps for builds and development
Ongoing maintenance and new feature development

Project Solution

NaNLABS took ownership of the existing web application codebase and worked alongside the client's team to provide ongoing maintenance and active development. They implemented new features, supported rich mapping workflows, assisted with container setup, and managed portions of the DevOps/build pipeline using React, Java, MongoDB and Google Cloud, with everything run in Docker.

Project Outcome

75% decrease in help desk tickets
Reduced deployment time and downtime
Mitigated key issues in a large, buggy codebase and added new features
Improved responsiveness, transparency, and project management

Platforms

Web
Cloud

Tech Stack

React.js
Java
MongoDB

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Since they started work with NaNLABS, the client has seen a 75% decrease in help desk tickets and a reduction in their deployment time. They’ve been highly impressed with the organization and methodical approach NaNLABS has been providing, and they appreciate their transparency on the project.”
Matt Wolfe
Partner
Date: 11/10/2022