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Mundiale logo

Mundiale

Belo Horizonte, Brazil (UTC-5)
Glassdoor logo
3.6
rating-star
(339)
Belo Horizonte, Brazil (UTC-5)
Glassdoor logo
3.6
rating-star
(339)

Overview

Mundiale, a specialist in conversational AI, has 25+ years of experience customer service excellence. They provide omnichannel chatbots, generative AI solutions and performance-based digital marketing. Specializing in WhatsApp automation and integrated CRM flows, they serve companies in sectors like telecom, finance and retail. Their technology focuses on increasing conversion and reducing operational costs.

Quick Facts

Year Founded
Year Founded
2001
Company Size
Company Size
501 - 1,000
Avg. Hourly Rate
Avg. Hourly Rate
$25/hr - $49/hr
Min. Project Size
Min. Project Size
$25,000

Specialties

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  • WhatsApp API Integration
  • Customer Retention Strategy
  • Digital Performance Marketing
  • AI-Powered Debt Collection
  • Real-Time Data Analytics
  • Hybrid Human-AI Support
  • AI Chatbots
  • Conversational AI
  • Sales Automation
  • Customer Service Automation
  • Omnichannel Communication
  • Lead Generation
  • Chatbot
  • Digital Experience
  • WhatsApp API Integration
  • Customer Retention Strategy
  • Digital Performance Marketing
  • AI-Powered Debt Collection
  • Real-Time Data Analytics
  • Hybrid Human-AI Support
  • AI Chatbots
  • Conversational AI
  • Sales Automation
  • Customer Service Automation
  • Omnichannel Communication
  • Lead Generation
  • Chatbot
  • Digital Experience

Team Experience

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  • < 1 Year
    13%
  • 1-2 Years
    22%
  • 3-5 Years
    31%
  • 6-10 Years
    29%
  • 10+ Years
    4%
< 1 Year
13%
Median Employee Tenure: 
4.7 years
Employee Growth in last 1 year: 
3%
head-count-growth

Offerings

Services
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  • AI and Machine LearningFeatured service icon
  • Application IntegrationFeatured service icon
  • Chatbot DevelopmentFeatured service icon
  • CRM Solutions

Industries Served

  • Education
  • Financial Services
  • Real Estate
  • Sports & Entertainment
  • Telecommunications

Expertise

Tech Stacks
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  • Node.jsFeatured technology icon
  • PythonFeatured technology icon
  • MongoDBFeatured technology icon
  • React.js
  • Java
  • Amazon Web Services (AWS)
  • PHP

Tools

  • Git

Highlights

Notable Clients

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  • AGE Telecom logoAGE Telecom
  • Alloha Fibra logoAlloha Fibra
  • Brisanet logoBrisanet
  • Catho logoCatho
  • Claro logoClaro
  • Pravaler logoPravaler
Request Report to View More

Location(s)

Primary Development Center & Headquarter

Primary Development Center & Headquarter

info icon

Belo Horizonte, Brazil

975+ employees

Important Facts About Brazil (PDC):

literacy rate iconLiteracy Rate
:
94.7%
english proficiency iconEnglish Proficiency
:
Low
gdp per capita iconGDP Per Capita
:
$10,820
income category iconIncome Category
:
Upper Medium
info

Company Profile Disclaimer

The company profile information provided in this website is entirely based on research and data obtained from publicly available sources on the internet as of March 2026. While every effort has been made to ensure the accuracy and reliability of the information, we cannot guarantee its comprehensiveness. All the company information is for informational purposes only. We strongly advise conducting further due diligence before making any business decisions.