Mundiale
Belo Horizonte, Brazil (UTC-5)
(339)
Belo Horizonte, Brazil (UTC-5)(339)
Overview
Mundiale, a specialist in conversational AI, has 25+ years of experience customer service excellence. They provide omnichannel chatbots, generative AI solutions and performance-based digital marketing. Specializing in WhatsApp automation and integrated CRM flows, they serve companies in sectors like telecom, finance and retail. Their technology focuses on increasing conversion and reducing operational costs.
Quick Facts
- Year Founded
- 2001
- Company Size
- 501 - 1,000
- Avg. Hourly Rate
- $25/hr - $49/hr
- Min. Project Size
- $25,000
Specialties
- WhatsApp API Integration
- Customer Retention Strategy
- Digital Performance Marketing
- AI-Powered Debt Collection
- Real-Time Data Analytics
- Hybrid Human-AI Support
- AI Chatbots
- Conversational AI
- Sales Automation
- Customer Service Automation
- Omnichannel Communication
- Lead Generation
- Chatbot
- Digital Experience
- WhatsApp API Integration
- Customer Retention Strategy
- Digital Performance Marketing
- AI-Powered Debt Collection
- Real-Time Data Analytics
- Hybrid Human-AI Support
- AI Chatbots
- Conversational AI
- Sales Automation
- Customer Service Automation
- Omnichannel Communication
- Lead Generation
- Chatbot
- Digital Experience
Team Experience
- < 1 Year13%
- 1-2 Years22%
- 3-5 Years31%
- 6-10 Years29%
- 10+ Years4%
< 1 Year
13%
Median Employee Tenure:
4.7 years
Employee Growth in last 1 year:
3%
Offerings
Services
AI and Machine Learning
Application Integration
Chatbot Development
CRM Solutions
Industries Served
Education
Financial Services
Real Estate
Sports & Entertainment
Telecommunications
Expertise
Tech Stacks
Node.js
Python
MongoDB
React.js
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Amazon Web Services (AWS)
PHP
Tools
Git
Highlights
Notable Clients
AGE Telecom
Alloha Fibra
Blink Internet
Brisanet
Catho
Claro
Location(s)
Primary Development Center & Headquarter
Primary Development Center & Headquarter
Belo Horizonte, Brazil
975+ employees
Important Facts About Brazil (PDC):
Literacy Rate- :
- 94.7%
English Proficiency- :
- Low
GDP Per Capita- :
- $10,820
Income Category- :
- Upper Medium
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