endorsedOngoing

Web UI Design & Development for Network Management Application

Services Covered:

UI/UX Design • Website Development

Industry

Software Development

Duration

142 months

Budget

1M - 10M

Start Date

1 October 2014

Team Size

6-10 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

81/100

Strong

Project Capability Score (PCS) estimates how capable Monterail is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

United Kingdom

Project Summary

Monterail provided UX and UI design expertise and development resources for a web-based network management application, supplementing the client's low-level engineering team with design-led workflows and up to nine concurrent team members. They led an initial UX design phase—creating scenarios, storyboards and mockups—then staffed project management, technical leadership, and frontend/backend engineers to implement a traditional application server with a strong UI. External audits confirmed Monterail’s code conformed to best practices, and the product evolved into a feature-rich, complex application with ongoing development.

Key Challenges

Build a web user interface that implements best practices
Lack of in-house UI expertise due to focus on low-level stack
Acquire UI expertise without hiring in-house personnel

Project Deliverables

Preliminary designs and storyboards
User scenarios, stories, and user-mapping
Mockups
Web UI application
Backend and frontend engineering implementation

Project Solution

Monterail led an initial UX design phase—creating scenarios, stories, user-mapping and mockups—before beginning implementation. They assembled a team including a project manager, a technical lead, and backend, frontend, and UX engineers to advise on planning, speed delivery during crunch periods, and implement the web UI and supporting backend components. The vendor iteratively ramped resources (peaking at ~9 members) as scope grew and provided nearshore delivery from Poland based on an evaluated brief.

Project Outcome

Audits confirmed that Monterail's code implementation followed best practices.
The product evolved into a feature-rich, complex application and continued to receive field feedback for reworks and additional features.
Monterail's proactive, consultative approach led to a better product.

Platforms

Tech Stack

Ruby

Client Endorsement

Overall Review Rating

4.25

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Outside experts affirmed that Monterail’s high-level designs conform to best-practice standards. Their detailed brainstorming in the project’s early stages struck a professional balance between asking thoughtful questions and offering guidance.”
Anonymous
Development Director
Date: 02/24/2017