endorsedOngoing

UI/UX and Salesforce Staff Augmentation with Prototype Delivery

Services Covered:

Staff Augmentation • UI/UX Design • Salesforce Solutions

Industry

Information Technology

Duration

58 months

Budget

200K - 999K

Start Date

1 October 2021

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable Mitrix Technology is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Solomo

Southlake, United States of America

Project Summary

An IT systems integrator (Solomo) engaged MITRIX Technology for UI/UX design and Salesforce development via team augmentation beginning in October 2021. MITRIX provided a small ongoing team (2–3 people) that developed a prototype and led UX improvements, enabling the client to move faster, better align work with end-client needs, de-risk projects, and differentiate from competitors. The vendor's team is described as reliable, responsive, and well integrated with the client's staff.

Key Challenges

Need to find the right people for UX and Salesforce development
Required more UX design for applications and were unsure where to begin

Project Deliverables

Prototype to speed up the development process
UX design for the client's applications
Salesforce development support and ongoing augmentation

Project Solution

MITRIX reviewed the client's applications, spreadsheets, and business challenge descriptions, then designed UX improvements and developed a prototype to accelerate development. They provided continuous team augmentation (2–3 members) focused on UX design and Salesforce development, integrating with the client's team and delivering expertise to shape the application's UX rather than relying solely on developers and analysts.

Project Outcome

Provided UX expertise that enabled faster delivery and better-aligned solutions
De-risked projects and improved time-to-market
Helped the client differentiate from competitors
High client satisfaction and strong team integration

Platforms

Tech Stack

Salesforce

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to MITRIX Technology’s efforts, the client has been able to move faster and produce work that aligns with the end client’s needs. The team is reliable and responsive; they’re easy to work with and fit right into the client’s team. Overall, they stand out for their level of engagement.”
Dan Kauppi
President
Date: 04/11/2024