endorsedCompleted

Google Assistant Action for Insurance Company

Services Covered:

Mobile Application Development

Industry

Financial Services

Duration

3 months

Budget

10K - 49K

Start Date

1 March 2019

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Miquido is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Warsaw, Poland

Project Summary

Miquido developed a Google Assistant action for an insurance company to provide a new digital customer channel. They collaborated with the client on design and architecture through workshops, implemented the action with features such as calendar alerts and email capture, and completed penetration testing prior to publication. The project received positive media coverage and favorable user feedback.

Key Challenges

Deliver a Google Assistant channel quickly to meet time-to-market requirements
Validate customer interest in a new communication channel and generate insurance leads
Learn and adopt new technology through a certified partner

Project Deliverables

Google Assistant action available on iOS and Android
Calendar alerts feature
Email capture feature
Architecture and design of the application
Penetration testing and security verification

Project Solution

The vendor was selected from Google-recommended and certified partners via an RFI process. After workshops to define logic, design, and security requirements, Miquido implemented the Google Assistant action and added features like calendar alerts and email collection. The team completed penetration testing, passed it, and published the product on iOS and Android.

Project Outcome

Positive media coverage and marketing impact
Positive user feedback and satisfaction with the new communication channel
Generated numerous sales leads
Stable launch with no reported bugs or broken flows

Platforms

Mobile

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The project has received positive media coverage and feedback from users. Miquido was open-minded and engaged throughout the project. They were patient and thoughtful.”
Anonymous
Director of Innovation, Insurance Company at Confidential
Date: 08/16/2019