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Custom Web Application & Salesforce Integration for The Lactation Network

Services Covered:

Staff Augmentation • Custom Software Development • Salesforce Solutions • UI/UX Design • Software QA and Testing • Application Integration
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Industry
Industry

Healthcare

Duration
Durationinfo-circle

21 months

Budget
Budget

Confidential

Start Date
Start Date

1 March 2022

Team Size
Team Size

21-25

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable MindK is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

The Lactation Network

mapChicago, United States of America

Project Summary

MindK provides staff-augmentation and custom development for The Lactation Network to build a tailored web application supporting lactation care, including UI/UX, QA, and Salesforce integration. Version 1 shipped within ten months and the vendor has released four additional versions with new features and integrations. The client highlights strong communication, detailed documentation, responsive project management, and reliable uptime since launch.

Key Challenges

  • Build a custom web application specific to our business needs and lactation practice.

Project Deliverables

  • Customized web application for lactation care
  • Version 1 release within 10 months
  • Customized charting
  • Telehealth integration
  • Messaging integration
  • Salesforce back-office integration
  • Multiple subsequent releases (4 additional versions)
  • Custom microservice architecture (.NET)

Project Solution

MindK supplied an augmented team (Scrum Masters, Business Analysts, Tech Leads, QA engineers, and support staff) to design and build a highly customized web application for lactation care. They implemented customized charting, telehealth and messaging integrations, and completed an in-depth Salesforce back-office integration. MindK delivered Version 1 within ten months and has shipped four subsequent releases; the engagement expanded to include Salesforce and .NET developers working on a custom microservice architecture scheduled for completion in 2024.

Project Outcome

  • Delivered version 1 with many features within 10 months
  • Record levels of lactation visits submitted via the custom web software
  • No outages preventing user logins since launch
  • Quick resolution of bugs and errors
  • Strong project management, communication and documentation

Platforms

  • WebWeb
  • CRMCRM

Tech Stack

  • .NET.NET

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“MindK has delivered quality development with numerous features within a 10-month timeframe. Their effective communication, detailed documentation, and overall efficiency are crucial to the project's success. The team has remained responsive and understanding throughout the entire engagement.”

Allison Erickson

Director of Product Dev

Note: This endorsement is based on publicly available client feedback from external review sources.

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