endorsedOngoing

Website, Custom CRM & Researcher Peer-Review Platform for IT Services Company

Services Covered:

Custom Software Development • Website Development • Mobile Application Development

Industry

Information Technology

Duration

66 months

Budget

10K - 49K

Start Date

1 February 2021

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Metafic is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

India

Project Summary

An IT services company hired Metafic to build a website, a custom CRM (implemented with Python/Django), and a researcher peer-review platform, with a mobile app planned in a later phase. The vendor implemented the website using PHP, JavaScript, and WordPress. Both the website and CRM were delivered and are operational, and the client praised Metafic's responsiveness, documentation, and project management.

Key Challenges

Need to build and launch a new product requiring a website, CRM, and mobile app.
Consolidate development with a single agency rather than coordinating multiple vendors.

Project Deliverables

Website
Custom CRM (Python/Django)
Researcher publishing platform with peer-review functionality
Mobile app (planned / third phase)

Project Solution

Metafic began by developing the client's website using PHP, JavaScript, and WordPress based on provided requirements, then built a custom CRM using Python and Django. They also developed a researcher platform that allows users to upload and publish research papers and included a multi-reviewer peer-review workflow. Communication and design feedback were managed via Slack, Google Meet, InVision, and Jira. A mobile app is planned as a third phase but had not yet started at the time of the review.

Project Outcome

Both the website and CRM were delivered and are operational.
The CRM was delivered ahead of schedule.
The researcher platform's user management and peer-review functionality met expectations.
The vendor's project management, documentation, and responsiveness were commended.

Platforms

Web
Mobile

Tech Stack

Python
Django
JavaScript

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Metafic has exhibited a good command of the project and its timelines, even delivering the CRM ahead of schedule. The client commends the team's responsiveness, ability to absorb and document all of the requirements, and experience-backed technical expertise.”
Anonymous
Co-Founder
Date: 09/03/2021