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EndorsedendorsedOngoing

Custom CRM for Kids Entertainment Firm

Services Covered:

Website Development
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Industry
Industry

Arts, Entertainment & Recreation

Duration
Durationinfo-circle

55 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 January 2013

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
79/100
Good

Project Capability Score (PCS) estimates how capable Memorres is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

map Australia

Project Summary

Memorres built a customized proprietary CRM from scratch to handle complex scheduling workflows for a kids entertainment firm. The PHP/MySQL/JavaScript CRM replaced spreadsheets and included company-specific functionality and data migration. The CRM is mission-critical and highly reliable; Memorres provides consistent communication via Email and Skype and serves as an in-house development capability.

Key Challenges

  • Required proprietary CRM to support complex scheduling workflows.
  • Off-the-shelf CRM solutions were unsuitable.
  • Lacked in-house development resources to build and maintain the system.

Project Deliverables

  • Proprietary CRM system
  • PHP-based web application
  • MySQL database
  • JavaScript frontend components
  • Data migration from spreadsheets

Project Solution

Memorres built the client's proprietary CRM from scratch, replacing spreadsheets and merging existing data into a PHP-based web application with a MySQL database and JavaScript front-end components. The vendor delivered company-specific functionality tailored to complex scheduling workflows, provided a project manager as primary contact, and maintained an ongoing engagement that began in 2013.

Project Outcome

  • CRM powers the client's entire business and functions as mission-critical software.
  • CRM has proven to be highly reliable.
  • Memorres provides consistent communication and is viewed as an in-house development/CTO capability.

Platforms

  • WebWeb

Tech Stack

  • PHPPHP
  • MySQLMySQL
  • JavaScriptJavaScript

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The CRM functions reliably as mission critical software. Memorres provides consistent communication via email and Skye and is proactive in requesting clarifications or offering updates. They serve as an in-house capability and clearly understand the intent of the project.”

Anonymous

Managing Director

Note: This endorsement is based on publicly available client feedback from external review sources.

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