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Email Template Design for Payment Processing Provider

Services Covered:

Graphic Design
Project hero — replace with case study imagery
Industry
Industry

Financial Services

Duration
Duration

27 months

Budget
Budget

Less than 10K

Client Size
Start Date

1 May 2024

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
82/100
Strong

Project Capability Score (PCS) estimates how capable Mavlers is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapKnoxville, United States of America

Project Summary

Mavlers designed HTML-coded email templates for a payment processing provider to streamline customer onboarding and delivered accompanying SOP documentation and video tutorials. The vendor met deadlines and produced accurate designs with timely communication. The client reported high satisfaction and has engaged Mavlers for additional projects.

Key Challenges

  • Professional design
  • More efficient client onboarding

Project Deliverables

  • HTML-coded email templates
  • SOP for how to use and edit templates
  • Video tutorials

Project Solution

Mavlers produced professionally designed HTML-coded email templates using content provided by the client, delivered a standard operating procedure for how to use and edit the templates, and created video tutorials to support onboarding. The engagement was staffed by a small team (2–5 employees) and focused on accurate, on-time delivery.

Project Outcome

  • Delivered on time with minimal design defects
  • Responsive communication and timely virtual meetings
  • High client satisfaction leading to additional projects

Platforms

  • WebWeb

Tech Stack

  • HTMLHTML
  • CSSCSS

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Mavlers has delivered accurate designs on time, meeting deadlines and requirements exactly as requested. The team is timely in their responses to emails and virtual meeting requests. Overall, they've done a great job, so the client is very happy with their services and performance.”

Anonymous

Director of Mktg & Comms

Note: This endorsement is based on publicly available client feedback from external review sources.

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