
Masiv
Overview
Masiv, an omnichannel CPaaS with 22+ years of operations, orchestrates and automates customer communications via MasivApp and modular solutions. The company delivers SMS, Email, Voice, WhatsApp, Push and Chatbot channels plus Automation, Data & Analytics and Security (Masiv Marketing, Operations, Security). Serving +1,300 clients across +30 offices and processing over 1,500M transactions per month with 24/7 support.
Quick Facts
- Year Founded
- 2003
- Company Size
- 201 - 500
- Avg. Hourly Rate
- $25/hr - $49/hr
- Min. Project Size
- $25,000
Specialties
- Omnichannel Communications
- CPaaS Solutions
- WhatsApp Business API
- Customer Engagement Platform
- Multi-channel Messaging
- Transactional Email
- Voice Solutions
- User Authentication & Security
- SMS Marketing
- Marketing Automation
- Chatbot Development
- API Integration
- SMS
- Omnichannel
- Customer Journey
- Omnichannel Communications
- CPaaS Solutions
- WhatsApp Business API
- Customer Engagement Platform
- Multi-channel Messaging
- Transactional Email
- Voice Solutions
- User Authentication & Security
- SMS Marketing
- Marketing Automation
- Chatbot Development
- API Integration
- SMS
- Omnichannel
- Customer Journey
Team Experience
- < 1 Year11%
- 1-2 Years30%
- 3-5 Years43%
- 6-10 Years15%
- 10+ Years1%
< 1 Year
11%
Median Employee Tenure:
3.9 years
Employee Growth in last 1 year:
-1%
Offerings
Services
- Big Data Analytics and Business Intelligence
- CRM Solutions
- ERP Solutions
- Business Process Outsourcing (BPO)
- Chatbot Development
- Cybersecurity
- Digital Marketing Services
- Software Product Development
- System Integration
- Voice over Internet Protocol (VoIP)
- Web Scraping Services
Website Development
Industries Served
- E-commerce & Retail
- Education
- Financial Services
- Healthcare
- Insurance
Expertise
Tech Stacks
- Amazon Web Services (AWS)
Java
Python
C#
Node.js
React.js
Tools
- Git
- Microsoft SQL Server
Skills & Expertise
- Databases
Highlights
Notable Clients
Banco de Crédito BCP
Banco Ripley
Bancolombia
Grupo Aval
Oracle
TransUnion
Awards and Certifications

Great Place To Work
Certified By: Great Place to Work
Location(s)
Primary Development Center & Headquarter
Other
Primary Development Center & Headquarter
Bogota, Colombia
75+ employees
Important Facts About Colombia (PDC):
Literacy Rate
- :
- 65.6%
English Proficiency
- :
- Low
GDP Per Capita
- :
- $7,900
Income Category
- :
- Upper Medium
Other Locations
Chile
1 Office
Colombia
1 More Office
Mexico
1 Office
Peru
1 Office