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Native iOS & Android App for Vehicle Distribution and Leasing Company

Services Covered:

Custom Software Development • Mobile Application Development • Web Application Development
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Industry
Industry

Automotive

Duration
Duration

91 months

Budget
Budget

Confidential

Client Size
Start Date

1 January 2019

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Mako IT Lab is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapSingapore, Singapore

Project Summary

Mako IT Lab developed a native iOS and Android app for a commercial vehicle distribution and leasing company, integrating it with third-party platforms including Freshworks Suite, IBM Maximo, and Simplebook. The engagement delivered API integrations, increased downloads/utilization, and improved self-help efficiency that produced cost savings. The vendor was praised for communication, organization, and commitment to innovation.

Key Challenges

  • Developing an inhouse app

Project Deliverables

  • Native iOS application
  • Native Android application
  • Integration with Freshworks Suite (Freshdesk, Freshchat & Freshcaller)
  • Integration with IBM Maximo
  • Integration with Simplebook

Project Solution

Mako IT Lab delivered a native iOS and Android application and integrated it with multiple third-party platforms. The team (2-5 people) implemented phased integrations: Phase 1 integrated the Freshworks Suite (Freshdesk, Freshchat, Freshcaller), Phase 2 integrated IBM Maximo, and Phase 3 integrated Simplybook. The app was built to interact with these services via APIs to enable the desired functionality and self-help features.

Project Outcome

  • API integration with existing applications
  • Utilization and downloads increased
  • Improved efficiency of self-help functionality leading to cost savings and improved customer satisfaction

Platforms

  • MobileMobile

Tech Stack

  • iOSiOS
  • AndroidAndroid

Client Endorsement

Overall Review Rating

4.5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Mako IT Lab has successfully met the client's requirements, resulting in important app downloads, improved efficiency, and cost savings. Mako IT Lab is very communicative and organized, as well as very committed to innovation. Moreover, they provide excellent service to ensure customer satisfaction.”

Anonymous

Assistant GM of Ops

Note: This endorsement is based on publicly available client feedback from external review sources.

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