endorsedOngoing

Delivery Service Platform for Food Company

Services Covered:

E-commerce Development • Mobile Application Development • Website Development

Industry

Food & Beverage

Duration

155 months

Budget

Confidential

Start Date

1 September 2013

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable Mad Devs is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

NambaFood

Kyrgyzstan

Project Summary

Mad Devs developed and supported a delivery service platform for a food company, delivering a website, iOS and Android consumer apps, a courier app, an administrative panel, and call center integration with technical support. The solution focused on fast, intuitive ordering, online payments, easy onboarding of counterparties, and real-time sales reporting. As a result, orders grew by 53% year-over-year and Mad Devs continues to provide ongoing maintenance.

Key Challenges

Create an intuitive multi-platform ordering system with online payments.
Enable easy onboarding of counterparties and real-time sales reporting.
Ensure instant order processing by operators and couriers.
Build a solution that could be launched rapidly in other countries.

Project Deliverables

Website
iOS and Android apps for end-users
Android courier app
Administrative panel for managers
Call center integration
Technical support and documentation

Project Solution

Mad Devs designed and developed an integrated delivery service solution comprising a web site, two consumer applications (iOS and Android), courier applications (Android), an administrative panel for managers to manage contractors (cafes and shops), and a unified call-center system to manage couriers. The project included iterative planning, feature breakdowns, documentation for post-launch support, and ongoing technical support and maintenance. The team size was large during launch phases and is currently maintained by five people.

Project Outcome

Orders grew by 53% year-over-year.
Sustained partnership with ongoing maintenance and regular reporting (daily stand-ups and biweekly reports).

Platforms

Web
Mobile

Tech Stack

PHP
Android
iOS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“With their work, there was a notable return on investment as the order grew by 53% YoY. Mad Devs Team always surpasses expectations and is always open to suggestions. The team's competency and dedication enabled prolonged partnership between the company.”
Aziza Anarbekova
Co-Founder
Date: 08/04/2020