endorsedOngoing

SharePoint Development Outsourcing Partnership

Services Covered:

Custom Software Development • Mobile Application Development • Big Data Analytics and Business Intelligence • IT Consulting • Software Maintenance and Support • Application Integration

Industry

Information Technology

Duration

130 months

Budget

200K - 999K

Start Date

1 October 2015

Team Size

11-15 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Logix Webservices is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Dune & Partner

Switzerland

Project Summary

Logix Technology provided offshore development teams that integrated with the client's in-house staff to build web and mobile apps and business-intelligence tools. The long-term partnership, which began in October 2015, includes SharePoint and .NET development, mobile app development, and system administration for virtual machines and cloud technologies. The client praises Logix's customer service, low staff turnover, and deep institutional knowledge developed over multiple projects.

Key Challenges

Outsource full software development, deployment, and technical support for products and services
Automate paper-based workflows and replace manual processes
Provide on-site consulting, project management, customer support, and face-to-face meetings as needed

Project Deliverables

Integrated SharePoint data warehouse with business intelligence dashboards
Business intelligence reports with dashboard interface
iOS and Android mobile apps displaying live-updating revenue and KPI totals
Workplace communication tool built on SharePoint and Office365
Integration options for finance dashboards

Project Solution

Logix Technology supplied remote, per-project teams that worked from client specifications and provided full development, deployment, and technical support. They integrated legacy and new subsystems into a SharePoint data warehouse to enable BI reporting and dashboards, developed iOS and Android apps to display live revenue and KPI totals, and provided SharePoint and .NET development alongside BI specialists and system administrators. They are also developing a workplace communication tool on SharePoint and Office365 and maintain per-project service contracts.

Project Outcome

A mobile app combining on-premises SharePoint features was distributed to customers and prompted a follow-up project
Increased institutional knowledge due to relatively low staff turnover among the vendor's developers
Rapid, dedicated support resolving production issues (including off-hours fixes)
Deeper understanding of the client's customers and needs across projects

Platforms

Mobile
Cloud

Tech Stack

.NET
iOS
Android

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Logix Technology delivers solid customer service and takes direction well. An extended partnership has led to strong institutional knowledge and anticipation of project needs.”
Roland Tschan
CEO
Date: 11/27/2018