endorsedOngoing

Custom CRM System Dev for Software Company

Services Covered:

Custom Software Development

Industry

Software Development

Duration

62 months

Budget

50K - 199K

Start Date

1 June 2021

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

82/100

Strong

Project Capability Score (PCS) estimates how capable Light IT Global is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Honeycomb Software

Houston, United States of America

Project Summary

Light IT provided custom software development support to build a custom CRM system for a software firm, delivering a full cycle of work from architecture through deployment. The team used Angular 7 for the frontend and migrated the platform to Microsoft Azure. The client reported the platform is technically implemented, scalable, and that Light IT communicated and managed tasks professionally. The engagement began in June 2021 and remains ongoing.

Key Challenges

Project exceeded internal resources and capabilities
Needed to expand the team to meet the project's detailed scope

Project Deliverables

Custom CRM platform
Architecture design
Frontend implemented in Angular 7
Deployment to Azure
Project management support

Project Solution

Light IT was engaged to augment the client's team and deliver a full-cycle custom CRM platform. They supported architecture design, implemented the frontend with Angular 7 (three developers), provided a project manager contact, and handled deployment to Azure. Engagement began part-time during project ramp-up, moved to full-time during peak work, and later reverted to part-time support.

Project Outcome

Platform migrated to Azure and became scalable
Platform was implemented technically as planned and is ready to expand
Business results were limited due to pandemic-related changes in the client's plan

Platforms

Tech Stack

Angular
Azure

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Light IT has successfully delivered a fully functioning platform that meets the client's needs. The team establishes an organized workflow by communicating consistently and managing tasks well. Customers can expect a reliable and hard-working partner, who works in a highly professional manner.”
Oleg Lysiak
VP of Sales
Date: 02/04/2022