endorsedCompletedVilla Rental Booking Portal & Custom Booking Engine
Services Covered:
Industry
Hospitality, Travel & Tourism
Duration
6 months
Budget
Confidential
Start Date
1 April 2022
Team Size
1-5 Employees
Engagement Model
Onshore
Project Capability Score (PCS)
77/100
Good
Project Capability Score (PCS) estimates how capable Latent is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Lee Stays
IndiaProject Summary
A villa rental aggregator hired the vendor to build a customer portal and custom booking engine on their existing WordPress site to enable direct online bookings. The team improved the site's look and feel and replaced manual PDF/WhatsApp booking processes with an internal PHP booking engine. The engagement increased conversion rates, was delivered on time, and stakeholders praised the provider's technical expertise.
Key Challenges
- Enable direct online booking via a customer portal
- Provide detailed villa information so prospective customers can book online
Project Deliverables
- Customer portal
- Custom booking engine built in PHP on WordPress
- Improved website look and feel
Project Solution
The vendor improved the existing WordPress website's UI/UX and developed a custom booking engine in PHP rather than using off-the-shelf plugins. The engine provided villa owners and customers with scheduling and guest-count information to facilitate direct online bookings. Work was delivered on time and focused on replacing manual PDF/WhatsApp booking workflows.
Project Outcome
- Increased conversion rate
- All aspects of the project were delivered on time
- Positive partnership and praised technical expertise
Platforms
Web
CMS
Tech Stack
PHP
WordPress
Client Endorsement
Overall Review Rating
4.88
5 out of 5 stars
5 out of 5 starsTimeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“Latent - An Alpha OBS LLP’s efforts increased conversion rates, meeting expectations. Their responsive and timely approach resulted in a positive partnership, and internal stakeholders praised the service provider's technical expertise.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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