endorsedCompleted

Incident Management Mobile Apps (iOS, Android, Windows)

Services Covered:

Mobile Application Development

Industry

Information Technology

Duration

24 months

Budget

10K - 49K

Start Date

1 March 2016

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Krify is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Transputec

Wembley, United Kingdom

Project Summary

Krify Software Technologies developed iOS, Android, and Windows applications that serve as the frontend to a web portal for managing business-critical incidents, using an encrypted API to secure communications. The completed app is functional and well-received; however, communication and cultural differences hindered project management and caused some delays, even though the team delivered quality work and continues to provide support.

Key Challenges

Shortage of development capacity requiring resource augmentation.
Communication and cultural differences hindered project management.
Some deadlines were missed due to misunderstandings and poor translation of requirements to code.

Project Deliverables

iOS app
Android app
Windows app
Frontend for incident management portal
Encrypted API integration

Project Solution

Krify developed a cross-platform mobile application (iOS, Android, Windows) based on the client's specifications, scope document, and wireframes. The app functions as the frontend to a larger incident-management web portal and secures communications through an encrypted API. The engagement was supported by a small team (three developers) and included ongoing support after the major development phase.

Project Outcome

The app became a major part of tracking and solving critical incidents.
The app performs the intended functions described in the scope.
The project was ultimately completed as requested despite delays.
The vendor's team improved capabilities and provided ongoing support.

Platforms

Mobile
Desktop
Web

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The completed app is functional and well-received. Krify Software Technologies' team faced some communication challenges, which hindered project management and resulted in minor delays. However, the team’s quality deliverables and continued support set them up for potential future engagement.”
Rickie Sehgal
Chairman
Date: 09/14/2018