endorsedOngoing

ERP/CRM Web Development for Electronics Components Manufacturer

Services Covered:

ERP Solutions • CRM Solutions • Website Development

Industry

Information Technology

Duration

125 months

Budget

50K - 199K

Start Date

1 March 2016

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable Keyideas Infotech is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Delhi, India

Project Summary

Keyideas Infotech developed an ERP/CRM web system for a B2B electronics components manufacturer to track purchases, sales, and customers. The vendor built the solution using .NET and MySQL and provided database work, training, and user testing. The tool improved efficiency, contributing to a 5–6% increase in monthly sales and a 4–5% reduction in recurring costs (around 10% overall impact). The team managed the project effectively, communicating regularly and providing accessible support.

Key Challenges

Automate processes and implement an ERP/CRM to track purchases, sales, and customers
Deliver a simple, user-friendly system that is scalable to support growth for the next 8–10 years

Project Deliverables

ERP/CRM system
Web design and development
Database work
Training
User testing

Project Solution

The vendor provided web development services, delivering web design and development using .NET and MySQL. They performed database work and conducted training and user testing for the ERP/CRM system. The engagement was staffed by an eight- to nine-person team including .NET developers, database experts, a project manager, and a business analyst.

Project Outcome

5–6% increase in monthly sales
4–5% reduction in recurring monthly costs
Around 10% overall business impact
Improved project communication and accessible vendor support via tracking tools

Platforms

Tech Stack

.NET
MySQL

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The project was completed successfully and contributed to around 10% growth in the business in total, improving sales and reducing recurrent costs. The team managed the project very well, responding flexibly, communicating smoothly, and explaining any details simply when required.”
Rakesh Rohira
Director
Date: 08/06/2018