endorsedCompleted

Shopify Lead Time Tracker & Automated Communication for Coffee Equipment Retailer

Services Covered:

Custom Software Development • E-commerce Development • Website Development

Industry

E-commerce & Retail

Duration

2 months

Budget

Confidential

Start Date

1 July 2023

Team Size

Confidential

Engagement Model

Onshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable JPLoft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Denver, United States of America

Project Summary

A coffee equipment retailer hired JPLoft to build a Shopify-based customer-facing lead time tracker and automated lead-time communication system. JPLoft integrated lead time displays on product pages, backend controls in Shopify Admin, post-purchase and email notifications, automated emails for changing lead times and long lead-time orders, and an off-site admin client. The client reported the solution worked as intended and was beneficial to their business and customers.

Key Challenges

Implement a customer-facing lead time tracker integrated into product pages
Implement automated lead time communications, including post-purchase and change notifications

Project Deliverables

Lead time display on product pages
Backend Shopify admin controls to manually adjust lead times
Post-purchase and email generation of estimated lead times
Automated emails for lead time changes and orders exceeding four weeks
Off-site admin client for application management

Project Solution

JPLoft integrated a lead-time tracking feature into the client's Shopify site and admin. The solution displays lead-time ranges on each product page, allows manual adjustments of lead times in the Shopify Admin, generates estimated lead times on the post-purchase screen and in emails, triggers automated emails when lead times change or when orders exceed four weeks, and includes an off-site admin client for managing this and future custom applications.

Project Outcome

Developed solution worked as intended and benefited the business and customers
Deliverables were on time and the team resolved setbacks quickly

Platforms

E-commerce Platform

Tech Stack

Shopify

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“JPLoft's solution worked as intended and was a boon to the client's business and customers. Jploft had the rare talent of seeing the big picture and contributing to it. The team was also communicative and quick to resolve issues when they came up.”
David Crescenzo
VP
Date: 01/07/2024