endorsedCompleted

Shopify/BigCommerce Payment Gateway Support & Maintenance

Services Covered:

Website Development • Software Maintenance and Support

Industry

Financial Services

Duration

5 months

Budget

Less than 10K

Start Date

1 July 2025

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

82/100

Strong

Project Capability Score (PCS) estimates how capable Join.To.IT is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Credit Key

Los Angeles, United States of America

Project Summary

Join.To.IT provided support, maintenance, and extension services for a financial services company's custom Shopify/BigCommerce payment-gateway applications, working on a PHP-based middleware and JavaScript front end. The vendor implemented new features and improvements that increased user efficiency. The team demonstrated strong project management, clear communication, and responsiveness when resolving urgent issues.

Key Challenges

Maintain, update, and implement new features for our BigCommerce app

Project Deliverables

Custom payment-gateway applications for Shopify/BigCommerce
PHP-based middleware layer
JavaScript front-end components
Ongoing support, maintenance, updates, bug fixes and new feature implementation

Project Solution

The vendor supported, maintained, and extended the client's custom payment-gateway applications for Shopify and BigCommerce. Work included stabilizing the apps, implementing updates and new features, resolving urgent issues, and contributing directly to an existing codebase. The implementation relied on a PHP-based middleware layer and JavaScript front-end components to integrate instant credit options at checkout with merchant storefronts.

Project Outcome

Enhanced functionality through new features and improvements that allowed users to perform tasks more efficiently
Rapid onboarding into the existing codebase enabling quick resolution of urgent issues
Consistent on-time delivery and clear project communication

Platforms

E-commerce Platform
SaaS

Tech Stack

PHP
JavaScript

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Join.To.IT has successfully implemented new features and improvements, allowing the client to perform tasks more efficiently. The team has excellent project management skills and clearly communicates tasks, shares progress, and delivers items on time. Their patience and persistence stand out.”
Anonymous
Director of Integrations
Date: 12/12/2025