endorsedCompleted

WooCommerce eCommerce Development for Elephants Remember

Services Covered:

E-commerce Development • Website Development

Industry

E-commerce & Retail

Duration

17 months

Budget

50K - 199K

Start Date

1 September 2016

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

70/100

Good

Project Capability Score (PCS) estimates how capable Itransition Group is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Elephants Remember

Plano, United States of America

Project Summary

Itransition developed a WooCommerce-based e-commerce site for an online retail company, integrating a database and payment authorizations and building custom plugins. They delivered a responsive web design, migrated the platform to a cloud environment, and handed operations to a support team. The vendor was responsive across time zones and resolved technical issues quickly, though some quality-control problems occurred and were remediated.

Key Challenges

Need for an e-commerce platform and corresponding database
UX challenges including seamless account transitions when concierges left
Requirement to integrate payment authorizations and ensure reliable production deployment

Project Deliverables

WooCommerce website
Custom WordPress plugins
Database integration
Payment authorization integration (Authorize.Net, PayPal)
Responsive web design
Cloud migration and operations handoff

Project Solution

Itransition spent four months prototyping the website look and database connections, obtained approvals for components, and iteratively resolved UX obstacles (for example, seamless account transitions when concierges left). They developed the site using WooCommerce on Linux, built custom WordPress plugins for missing functionality, implemented responsive web design, and assisted with payment-authority components (Authorize.Net and PayPal). Development proceeded week-by-week, and after completion in early 2018 they migrated the system to a cloud environment and transitioned work to an operations team.

Project Outcome

No tracked metrics are available for the project
The vendor consistently provided the right resources on time and resolved issues reported via a ticketing tool
Quality-control issues (misdated files) were resolved and the system was reviewed and revamped within two weeks

Platforms

E-commerce Platform
Web
Cloud

Tech Stack

Linux

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The team was responsive and capably accommodated the time difference. They were knowledgeable and effective partners in a multi-party environment. Although some technical issues occurred, Itransition fixed them in short order.”
Bob Evans
CTO
Date: 07/23/2018