EndorsedendorsedOngoing

ERP Modernization and Ongoing Support for Lamcotec

Services Covered:

Custom Software DevelopmentSoftware Maintenance and SupportLegacy Application Modernization
Project hero — replace with case study imagery
Industry
Industry

Engineering & Manufacturing

Duration
Duration

26 months

Budget
Budget

Confidential

Start Date
Start Date

1 January 2017

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
70/100
Good

Project Capability Score (PCS) estimates how capable Itransition Group is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Lamcotec

mapSpringfield, United States of America

Project Summary

Itransition modernized an outdated, IE6/7-era internal ERP for Lamcotec by redesigning its ASP.NET web application and providing ongoing support and maintenance. The upgrade made the system compatible with modern browsers so the client no longer needs to run VirtualBox with Windows XP. The vendor is described as responsive and transparent, providing support with rapid response times and clear project tracking.

Key Challenges

  • Legacy ERP designed for Internet Explorer 6/7 requiring VirtualBox/Windows XP to run
  • Loss of internal support resource creating need for external vendor
  • Need to update and upgrade system for compatibility with modern technologies

Project Deliverables

  • Upgraded web-based ERP application
  • Redesigned and refactored ASP.NET codebase
  • Ongoing support and maintenance with regular builds and releases
  • QA testing (QA team onboarded)

Project Solution

Initially provided support and ongoing maintenance for the client's web-based ERP. Redesigned and upgraded the application's internal ASP.NET code to make it compatible with modern environments and browsers. Worked with separate development and QA teams — the development team initially included two developers and a manager; the QA team was added when releases began. Continued to deliver builds and handle support and ticketing via a project management board.

Project Outcome

  • Upgrade nearly complete allowing use of modern web browsers without VirtualBox
  • Releases on schedule with recent build released
  • Responsive support and maintenance with approximately 30-minute response times
  • Transparent project management and effective communication channels

Platforms

  • WebWeb

Tech Stack

  • ASP.NETASP.NET

Client Endorsement

Overall Review Rating

4.88star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

The team delivered a functional system that is now compatible with modern technological environments. They are a responsive and transparent partner. Customers can expect efficient work and communication.

Anonymous

IT Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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