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EndorsedendorsedOngoing

DevOps Management for SaaS Company

Services Covered:

Cloud Consulting and Services • Cybersecurity • DevOps
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Industry
Industry

Software Development

Duration
Durationinfo-circle

11 months

Budget
Budget

Confidential

Start Date
Start Date

1 January 2025

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
84/100
Strong

Project Capability Score (PCS) estimates how capable ITGix Ltd is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Skillplate

mapNew York City, United States of America

Project Summary

ITGix provides DevOps management services for a SaaS company, optimizing deployment strategy, GitLab pipelines, and infrastructure monitoring. The team implemented Redis tuning, a Velero-based backup and disaster recovery strategy, and Cloudflare mitigations to prevent downtime during a DDoS attack. Their managed services stabilized and optimized the client's infrastructure and delivered fast response times under agreed SLAs.

Key Challenges

  • Need for a complete DevOps solution provider
  • Migrate away from an unsatisfactory previous vendor

Project Deliverables

  • Improved GitLab pipelines
  • Optimized deployment strategy
  • Redis setup and tuning
  • Backup and disaster recovery with Velero
  • Comprehensive monitoring and Cloudflare mitigation
  • Ongoing managed DevOps services

Project Solution

ITGix improved the client's GitLab pipelines and optimized the deployment strategy by resolving runner configuration, resource, and concurrency issues. They assisted with Redis setup and tuning, troubleshot environment issues, and implemented a Velero-based backup and disaster recovery strategy. The team set up comprehensive monitoring and Cloudflare under-attack mode/JavaScript challenge to mitigate a DDoS incident, and they provide ongoing managed DevOps services with SLA-backed rapid response.

Project Outcome

  • Stabilized and optimized infrastructure
  • Improved GitLab pipeline performance
  • Resolved resource and concurrency issues
  • Implemented reliable backup and disaster recovery with Velero
  • Prevented downtime during an unexpected DDoS attack
  • Achieved faster response times and high-quality managed services

Platforms

  • SaaSSaaS
  • CloudCloud

Tech Stack

  • RedisRedis
  • JavaScriptJavaScript

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“ITGix has successfully stabilized and optimized the client's infrastructure. The team has also improved the performance of the client's GitLab pipelines and resolved resource and concurrency problems. ITGix manages tasks efficiently, and their technical expertise and dedication have stood out.”

Simeon Prusiyski

CTO

Note: This endorsement is based on publicly available client feedback from external review sources.

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