EndorsedendorsedCompleted

Dialogue Capture and Reporting Software for Insurance Tool Company

Services Covered:

Custom Software Development
Project hero — replace with case study imagery
Industry
Industry

Financial Services

Duration
Duration

2 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 July 2021

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
76/100
Good

Project Capability Score (PCS) estimates how capable Itexus is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapNew York City, United States of America

Project Summary

Itexus was hired by an insurance tool company to build a software program to lead dialogues, capture data, and produce dialogue reports. They delivered mock-ups, wireframes, prototypes and an MVP, implemented React-based code and hosted the solution on Azure. The client praised Itexus for understanding their needs quickly and providing practical recommendations and user-focused design. Communication was simple (email) and the vendor met expectations for timeliness and deliverables.

Key Challenges

  • Build a software program from scratch to lead dialogue
  • Capture dialogue data and produce reports of the dialogue

Project Deliverables

  • Mock-ups
  • Wireframes
  • Prototypes
  • MVP
  • Functional requirements
  • Non-functional requirements
  • React-based code
  • Azure-hosted solution
  • Backlog of priorities

Project Solution

Itexus was selected after interviewing five development teams due to their skill set, company culture, product integrity, and references. The vendor produced mock-ups, wireframes, prototypes and an MVP, captured functional and non-functional requirements, implemented React-based code and hosted the solution on Azure. They maintained a backlog of priorities and delivered the project with a four-person team (project manager, business analyst, front-end developer, back-end developer).

Project Outcome

  • All deliverables were 100%.
  • Communication was simple and time-oriented, conducted primarily via email.
  • The client reported that deliverables exceeded expectations and praised the team's preparedness and recommendations.

Platforms

  • WebWeb
  • CloudCloud

Tech Stack

  • React.jsReact.js
  • AzureAzure

Client Endorsement

Overall Review Rating

5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Itexus showed an understanding of the client's needs, even from their initial meeting. They were down-to-earth, casual, and direct throughout the project, as well. They provided recommendations that the client described as the best option for them, including those involved in user functionality.”

Michael Spence

Lead Specialist

Note: This endorsement is based on publicly available client feedback from external review sources.

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