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EndorsedendorsedOngoing

Custom POS and Booking System for Diving Center

Services Covered:

Custom Software Development
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Industry
Industry

Hospitality, Travel & Tourism

Duration
Durationinfo-circle

26 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 April 2019

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
75/100
Good

Project Capability Score (PCS) estimates how capable Iteron Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Dive Spear and Sport

mapSydney, Australia

Project Summary

ITERON AG developed a custom POS and operations system for a Sydney-based diving center by redeveloping an open-source Rails solution. The platform combines retail sales with booking, events, servicing, and rental features and is integrated with the client's website to allow online booking and certification uploads. The system reliably processes sales, stores required information, and has become the client’s central operations system. The client praised ITERON AG’s project management, flexibility, and cost-effectiveness.

Key Challenges

  • Couldn’t find an industry-specific POS system
  • Needed a combined solution for retail sales, bookings, servicing, and rentals

Project Deliverables

  • Custom POS system built on Ruby on Rails
  • Booking and events module
  • Servicing and rental management features
  • Website integration enabling online booking and certification uploads
  • Ticketing and reporting support (ticketing system and Excel reports)

Project Solution

ITERON AG redeveloped a discontinued open-source system into a custom POS and operations platform built on Ruby on Rails. They implemented features for booking, events, servicing, rental and integrated the solution with the client’s website to enable online booking, rebooking, and certification uploads. The vendor also supported project management via a ticketing system and provided reports in Microsoft Excel.

Project Outcome

  • The system reliably processes sales and stores required information with no major issues or downtimes
  • The product has become the client's central operations system
  • ITERON AG delivered strong project management with on-time delivery, clear tracking via a ticketing system, and Excel reporting
  • The client praised the team's flexibility, helpfulness, and cost-effectiveness

Platforms

  • WebWeb

Tech Stack

  • Ruby on RailsRuby on Rails

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“At a cost-effective price, ITERON AG created a high-quality and robust system that successfully processes sales and stores information. It's now become the business' central system, proving its effectiveness. Overall, the team is accommodating, prompt, and dedicated, ensuring a seamless project.”

Carmen B.

Owner

Note: This endorsement is based on publicly available client feedback from external review sources.

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