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WordPress Website Repair for Digital Marketing Agency

Services Covered:

Website Development
Project hero — replace with case study imagery
Industry
Industry

Advertising & Marketing

Duration
Duration

1 month

Budget
Budget

Less than 10K

Start Date
Start Date

1 May 2021

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
82/100
Strong

Project Capability Score (PCS) estimates how capable IT Path Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapSouthampton, United Kingdom

Project Summary

A digital marketing agency engaged IT Path Solutions to repair a malfunctioning WordPress website that was outside the client's current internal skillset. The vendor responded quickly via Skype, diagnosed and fixed multiple issues, and restored the site to its prior working condition. The client praised the team's clear and rapid communication throughout the process.

Key Challenges

  • Repair a malfunctioning WordPress website built a few years earlier.
  • Address issues outside the client's internal team's skillset.

Project Deliverables

  • Repairs to the WordPress website.
  • Restoration of the website to its prior working condition.

Project Solution

The vendor responded quickly via Skype, had their technical team investigate the WordPress site issues, and iteratively fixed multiple problems. The client worked primarily with a lead business consultant who relayed information to the technical team, and the collaboration included exchanging screenshots to clarify issues.

Project Outcome

  • Website was restored to the condition it was in before the issues first occurred.
  • Clear and rapid communication ensured quick progress and updates.

Platforms

  • CMSCMS
  • WebWeb

Tech Stack

  • PHPPHP
  • WordPressWordPress

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“IT Path Solutions did a solid job in fixing the website. The client commended the team for their clear and transparent communication, which ensured everyone was always updated on the project's progress.”

Anonymous

Director

Note: This endorsement is based on publicly available client feedback from external review sources.

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