Shopify Migration and Redesign for London Womenswear Brand
Services Covered:

Industry
Apparel and Fashion
Duration
10 months
Budget
Less than 10K
Start Date
1 July 2021
Team Size
1-5
Engagement Model
Offshore
Project Capability Score (PCS)
80/100
Strong
Project Capability Score (PCS) estimates how capable IT-Geeks is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Kai Collective
Project Summary
IT-Geeks migrated a London-based womenswear e-commerce site from WordPress to Shopify and relaunched it with a refreshed design and new features including a loyalty program, Instagram feed, returns portal and product bundles. The relaunch eliminated prior platform issues (crashes, faulty gift cards, unreliable analytics) and resulted in a major increase in visitors and sales. The team worked primarily through a single senior project manager and communicated via email and Zoom.
Key Challenges
- Site sold items that were not in stock
- Gift cards were not working
- Analytics were unreliable
- Website crashed frequently at launches
- Platform was complex to use leading to lost customers
- Site design was outdated (not updated for over 5 years)
Project Deliverables
- Migrate website from WordPress to Shopify
- Implement new website design
- Implement loyalty programme
- Integrate Instagram feed
- Implement returns portal
- Implement product bundles
Project Solution
IT-Geeks performed a full migration of the client's e-commerce site from WordPress to Shopify, applied a new website design provided by the client, and implemented features including a loyalty program, Instagram feed, returns portal, and product bundles. The engagement was managed through a single senior project manager who coordinated updates and meetings; communications were primarily via email with occasional Zoom calls.
Project Outcome
- Increased visitor traffic and sales after the relaunch
- Stable website operation with no crashes after migration
- All deliverables were met and the client reported improved customer experience
Platforms
E-commerce Platform
Tech Stack
WordPress
Client Endorsement
Overall Review Rating
4.88
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
Our website is now on Shopify after IT-Geeks migrated and relaunched it, and we've seen more sales and more customer visits since. The platform runs smoothly. They were patient and flexible with us, and they communicated and responded well.
Note: This endorsement is based on publicly available client feedback from external review sources.
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