EndorsedendorsedCompleted

Shopify Migration and Redesign for London Womenswear Brand

Services Covered:

E-commerce DevelopmentWebsite Development
Project hero — replace with case study imagery
Industry
Industry

Apparel and Fashion

Duration
Duration

10 months

Budget
Budget

Less than 10K

Start Date
Start Date

1 July 2021

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable IT-Geeks is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Kai Collective

mapLondon, United Kingdom

Project Summary

IT-Geeks migrated a London-based womenswear e-commerce site from WordPress to Shopify and relaunched it with a refreshed design and new features including a loyalty program, Instagram feed, returns portal and product bundles. The relaunch eliminated prior platform issues (crashes, faulty gift cards, unreliable analytics) and resulted in a major increase in visitors and sales. The team worked primarily through a single senior project manager and communicated via email and Zoom.

Key Challenges

  • Site sold items that were not in stock
  • Gift cards were not working
  • Analytics were unreliable
  • Website crashed frequently at launches
  • Platform was complex to use leading to lost customers
  • Site design was outdated (not updated for over 5 years)

Project Deliverables

  • Migrate website from WordPress to Shopify
  • Implement new website design
  • Implement loyalty programme
  • Integrate Instagram feed
  • Implement returns portal
  • Implement product bundles

Project Solution

IT-Geeks performed a full migration of the client's e-commerce site from WordPress to Shopify, applied a new website design provided by the client, and implemented features including a loyalty program, Instagram feed, returns portal, and product bundles. The engagement was managed through a single senior project manager who coordinated updates and meetings; communications were primarily via email with occasional Zoom calls.

Project Outcome

  • Increased visitor traffic and sales after the relaunch
  • Stable website operation with no crashes after migration
  • All deliverables were met and the client reported improved customer experience

Platforms

  • E-commerce PlatformE-commerce Platform

Tech Stack

  • WordPressWordPress

Client Endorsement

Overall Review Rating

4.88star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

IT-Geeks successfully migrated and relaunched the website to Shopify. As a result, the client saw increased sales and customer visits while the platform was seamless and smooth. They were patient and flexible in the partnership. Moreover, the team communicated and responded well.

Jasmin Varjonen

Creative Co-Ordinator & Content Producer

Note: This endorsement is based on publicly available client feedback from external review sources.

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