endorsedOngoing

iOS & Android Second-Hand Marketplace App Development

Services Covered:

Mobile Application Development • UI/UX Design • Software QA and Testing • Software Maintenance and Support

Industry

E-commerce & Retail

Duration

81 months

Budget

50K - 199K

Start Date

1 November 2019

Team Size

16-20 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable itCraft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Brentwood, United Kingdom

Project Summary

itCraft supported a second-hand marketplace startup with end-to-end product design and mobile development, converting a prototype into a fully designed app with roughly 140 screens and complete user stories. They built iOS and Android apps in parallel, performed end-to-end testing (including payment infrastructure) and continue to provide live support. The client praised the team’s dedication and adaptability despite COVID-19 impacts on adoption.

Key Challenges

Provide technical resources to build the platform from a prototype to production.
Expand and document user stories and screens (from ~20 to ~140) to fully define the product.
Overcome COVID‑19 related disruptions that limited adoption and scattered the development team across multiple cities.

Project Deliverables

iOS and Android mobile applications
Detailed design with about 140 screens and mapped user stories
End-to-end server and API testing including payment infrastructure testing
Live support and post-launch bug fixes

Project Solution

itCraft ran a three-part engagement: a deep-dive design phase transforming a prototype into detailed user stories and visual designs (expanding ~20 screens to ~140), architecture and implementation of backend and mobile apps built in parallel for Android and iOS, and ongoing live support. They performed end-to-end testing from server and API to UI, including payment infrastructure testing, and supplied a cross-discipline team during design and implementation.

Project Outcome

The app received positive feedback from pilot user groups and a school onboarding use-case.
The first live version launched at the end of July 2020 and subsequent change requests were handled over the following six months.
The client reported high satisfaction with project management and delivery despite COVID‑19 disruptions.

Platforms

Mobile

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“itCraft’s work is phenomenal. The team delivered an exceptional app, despite all of the drawbacks related to COVID-19. The team was patient throughout the design process and offered impressive levels of dedication. itCraft is a competent vendor that delivers exactly what they say they will.”
Jonathan Zevi
Co-Founder
Date: 07/26/2021