EndorsedendorsedOngoing

iOS & Android Second-Hand Marketplace App Development

Services Covered:

Mobile Application Development • UI/UX Design • Software QA and Testing • Software Maintenance and Support
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Industry
Industry

E-commerce & Retail

Duration
Durationinfo-circle

20 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 November 2019

Team Size
Team Size

16-20

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

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74/100
Good

Project Capability Score (PCS) estimates how capable itCraft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapBrentwood, United Kingdom

Project Summary

itCraft supported a second-hand marketplace startup with end-to-end product design and mobile development, converting a prototype into a fully designed app with roughly 140 screens and complete user stories. They built iOS and Android apps in parallel, performed end-to-end testing (including payment infrastructure) and continue to provide live support. The client praised the team’s dedication and adaptability despite COVID-19 impacts on adoption.

Key Challenges

  • Provide technical resources to build the platform from a prototype to production.
  • Expand and document user stories and screens (from ~20 to ~140) to fully define the product.
  • Overcome COVID‑19 related disruptions that limited adoption and scattered the development team across multiple cities.

Project Deliverables

  • iOS and Android mobile applications
  • Detailed design with about 140 screens and mapped user stories
  • End-to-end server and API testing including payment infrastructure testing
  • Live support and post-launch bug fixes

Project Solution

itCraft ran a three-part engagement: a deep-dive design phase transforming a prototype into detailed user stories and visual designs (expanding ~20 screens to ~140), architecture and implementation of backend and mobile apps built in parallel for Android and iOS, and ongoing live support. They performed end-to-end testing from server and API to UI, including payment infrastructure testing, and supplied a cross-discipline team during design and implementation.

Project Outcome

  • The app received positive feedback from pilot user groups and a school onboarding use-case.
  • The first live version launched at the end of July 2020 and subsequent change requests were handled over the following six months.
  • The client reported high satisfaction with project management and delivery despite COVID‑19 disruptions.

Platforms

  • MobileMobile

Tech Stack

  • AndroidAndroid
  • iOSiOS

Client Endorsement

Overall Review Rating

4.5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“itCraft’s work is phenomenal. The team delivered an exceptional app, despite all of the drawbacks related to COVID-19. The team was patient throughout the design process and offered impressive levels of dedication. itCraft is a competent vendor that delivers exactly what they say they will.”

Jonathan Zevi

Co-Founder

Note: This endorsement is based on publicly available client feedback from external review sources.

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