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DevOps Staff Augmentation for Catastrophe Property Analytics Platform

Services Covered:

DevOps • Managed IT Services • Staff Augmentation
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Industry
Industry

Financial Services

Duration
Durationinfo-circle

53 months

Budget
Budget

Confidential

Start Date
Start Date

1 March 2022

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
84/100
Strong

Project Capability Score (PCS) estimates how capable ISHIR is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Catastrophe Property Analytics Platform

mapJersey City, United States of America

Project Summary

ISHIR provided a dedicated junior DevOps resource to an analytics software and services company that manages a catastrophe property analytics platform on AWS. The resource supports daily management, infrastructure setup, monitoring, documentation, and SQL migrations. As a result, deployments accelerated, cloud costs decreased, the platform's security score improved, and database performance increased.

Key Challenges

  • Hire a junior DevOps resource
  • Manage, maintain, and monitor the AWS-hosted catastrophe property analytics platform
  • Set up new infrastructure, CI/CD, monitoring, and documentation
  • Debug issues and perform root-cause analysis to stabilize deployments

Project Deliverables

  • AWS ECS infrastructure setup
  • GitLab CI/CD pipelines
  • Terraform infrastructure-as-code configurations
  • Datadog and Grafana monitoring dashboards
  • ModelData analysis application setup
  • SQL database migration and performance tuning
  • Documentation, runbooks, and recurring reporting
  • Daily support and maintenance for AWS infrastructure

Project Solution

ISHIR contracted a single junior DevOps engineer who works with the head of DevOps to manage, maintain, and monitor the client's AWS-hosted catastrophe property analytics platform. The resource assisted with new infrastructure setup, implemented infrastructure-as-code and CI/CD pipelines, performed debugging and root-cause analysis, set up recurring reporting of critical metrics, and maintained documentation, diagrams, and configuration information. The engagement began in March 2022 and is ongoing.

Project Outcome

  • Deployment time reduced from approximately 15 minutes to 5 minutes
  • Daily alerts and issues associated with the deprecated Rancher platform reduced by approximately 15%
  • Annual cloud hosting costs reduced by approximately 10%
  • Cloud environment security score improved from 82% to 92%
  • SQL database performance improved by approximately 15% while reducing operating costs
  • Ongoing daily support and maintenance for AWS infrastructure

Platforms

  • CloudCloud
  • WebWeb

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)
  • SQLSQL
  • Amazon ECSAmazon ECS
  • GitLabGitLab
  • DatadogDatadog
  • GrafanaGrafana

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“ISHIR's dedicated DevOps resource has helped the client reduce overall infrastructure deployment times, reducing the annual cloud hosting costs by 10%, improving the platform's security score by 10%, and assisting with DB migrations. ISHIR is a pleasure to work with and regularly requests feedback.”

Anonymous

Executive

Note: This endorsement is based on publicly available client feedback from external review sources.

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