endorsedCompleted

Sales Automation System for Telecom Platform

Services Covered:

Custom Software Development • Mobile Application Development • Application Integration • Software QA and Testing

Industry

Telecommunications

Duration

9 months

Budget

10K - 49K

Start Date

1 February 2020

Team Size

21-25 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

70/100

Good

Project Capability Score (PCS) estimates how capable IntexSoft Software Development is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Saint Petersburg, Russia

Project Summary

IntexSoft developed a microservice-based sales automation system for a telecom/social platform, handling frontend and backend work, MVP and mobile app development using technologies such as Lua, React, Java and Spring Boot. A substantial team (including 15 developers, a project manager, a team leader, designers and QA engineers) delivered and launched the product, which is now operational. The client praised the team's communication, organized workflow and cohesion while noting challenges adapting to rapidly changing requirements.

Key Challenges

Need to develop a system to automate sales processes for a telecom company.
Rapidly changing requirements and a large team composition made adapting to new requirements difficult.

Project Deliverables

Set of software products for automating customer service, personnel management and product line
Project documentation
Frontend and backend development
MVP
Mobile application
Integration with third-party systems
QA and testing

Project Solution

IntexSoft delivered a comprehensive sales automation system composed of multiple software products. The vendor provided documentation, frontend and backend development, an MVP, mobile app development, integration with third-party systems, and QA. The team used a microservice architecture and technologies including Lua, React, Java, Spring Boot, Grafana, Kafka and RabbitMQ; project management used Scrum with communication via Skype, Jira and GitLab.

Project Outcome

Product launched on a microservice architecture and put into operation, handling ~500 rps and gigabytes of data daily.
Successful operational launch with effective communication using Skype, Jira and GitLab under Scrum.

Platforms

Web
Mobile

Tech Stack

Lua
React.js
Java
Spring Boot
Apache Kafka
RabbitMQ

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“IntexSoft delivered the product, which was successfully launched and is now operational. The team administered an effective and streamlined communication method using modern tools. The cohesiveness of the team and their organized workflow were admired by the client.”
Denis Medik
Product Owner
Date: 03/13/2021