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Magento E-commerce Development & Ongoing Maintenance for Fashion Retailer

Services Covered:

E-commerce Development • Website Development
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Industry
Industry

Apparel and Fashion

Duration
Durationinfo-circle

83 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 January 2014

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Interactivated Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Twinkels Fashion & Lifestyle

map's-Hertogenbosch, Netherlands

Project Summary

Interactivated Ecommerce took over and rebuilt a fashion retailer's Magento e-commerce site and continues to provide ongoing development and maintenance. The vendor developed a new Magento website in approximately 5–6 months and now provides monthly improvements focused on usability and conversion. The client praises the team's responsiveness, honesty, and speed, noting effective project management via Slack.

Key Challenges

  • Maintain and continuously develop the client's Magento e-commerce website
  • Improve usability and increase conversion rate
  • Provide ongoing monthly improvements and maintenance
  • Offer stronger advisory support (conversion expertise and SEO) where needed

Project Deliverables

  • New Magento e-commerce website
  • Ongoing web development and maintenance
  • Monthly usability and conversion optimizations
  • Design updates and improvements

Project Solution

The vendor took over the client's existing site, provided a design, and developed a new Magento website (completed in 5–6 months). They deliver a full package of development services and continue to perform web development and maintenance, performing monthly usability and conversion optimizations and iterative design improvements. The engagement is staffed by a 6–7 person team including a technical lead, account manager, and developers, and the vendor communicates via Slack and other project-management tools.

Project Outcome

  • No measurable metrics were provided, but the client reports quick turnaround on change requests.
  • The website is described as very clean and the client is satisfied with the quality of work.
  • Project management has matured with project managers, a testing team, developers, and a clear leader.
  • The client has maintained an ongoing partnership with the vendor since January 2014.

Platforms

  • E-commerce PlatformE-commerce Platform
  • WebWeb

Tech Stack

  • MagentoMagento

Client Endorsement

Overall Review Rating

4.25star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“They carefully review and execute the tasks assigned to them. As a result, Interactivated Ecommerce has been able to develop the client's requests and is quick to make changes. What stands out the most is their honesty and speed, which secures the ongoing partnership.”

Debbie Van Ham

Business Development Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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