EndorsedendorsedOngoing

E‑Commerce Plug-In Management & Python System Maintenance for SwiftERM

Services Covered:

Big Data Analytics and Business Intelligence • Custom Software Development • E-commerce Development
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Industry
Industry

Advertising & Marketing

Duration
Durationinfo-circle

20 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 February 2019

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Interactivated Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

SwiftERM

mapLondon, United Kingdom

Project Summary

Interactivated Ecommerce provides e-commerce development and ongoing maintenance services for SwiftERM, a marketing automation email software company. They manage the client's e-commerce plug-ins across Shopify, Magento, OpenCart, and WooCommerce and maintain a Python-based system to keep it secure, up to date, and operating smoothly. The client praises the vendor's communication, transparent status updates via a dashboard and Slack, and overall reliability.

Key Challenges

  • Complex integration of automation, predictive analytics, and data feeds
  • Maintaining multiple e-commerce platforms to ensure all aspects run smoothly

Project Deliverables

  • Maintenance of the Python backend/system
  • Support and management of Shopify, Magento, OpenCart, and WooCommerce platforms
  • Security updates and vulnerability remediation
  • Ongoing system updates and monitoring
  • Regular status visibility and updates via dashboard/Slack

Project Solution

Interactivated Ecommerce maintained and supported the client's e-commerce platforms (Shopify, Magento, OpenCart, WooCommerce) and the Python-based backend. Their work included regular updates, security patching to remediate vulnerabilities, and ongoing monitoring to keep the system in good condition. They provided continuous status visibility and communication through a dashboard and Slack, and performed multiple discrete projects as needed.

Project Outcome

  • System operates reliably and issues are immediately evident
  • Client is highly satisfied and "absolutely delighted" with the vendor's work
  • Improved communication and perpetual visibility via dashboard and Slack

Platforms

  • E-commerce PlatformE-commerce Platform
  • WebWeb
  • CloudCloud
  • CMSCMS

Tech Stack

  • PythonPython

Client Endorsement

Overall Review Rating

4.63star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The partner is delighted with the deliverables and overall engagement. Interactivated Ecommerce works efficiently to maintain the partner's system and ensure all the e-commerce platforms are working perfectly. They're effective communicators and provide transparent updates on project status.”

David Swift

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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