EndorsedendorsedOngoing

WordPress Website & Managed IT for Insurance Brokerage

Services Covered:

Managed IT Services • Website Development • UI/UX Design
Project hero — replace with case study imagery
Industry
Industry

Financial Services

Duration
Durationinfo-circle

220 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 November 2002

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Integris is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapCranford, United States of America

Project Summary

Domain Technology Partners designed and developed a modern WordPress website for an insurance brokerage and provides long-term managed IT and cybersecurity services. The website includes interactive resources and API integrations to support employers and members, while the vendor manages hardware, software, security, and ongoing support. The engagement is long-term and characterized by close collaboration and strong communication.

Key Challenges

  • Replace an outdated website with a more streamlined, modern, and interactive site
  • Centralize and manage all technology and IT support for the brokerage

Project Deliverables

  • WordPress website with interactive features and forms for carriers
  • API integration (HR360) with planned ThinkHR addition
  • Managed IT services covering hardware and software management
  • Ongoing security management, troubleshooting, and support

Project Solution

Domain Technology Partners designed and developed a modern, interactive WordPress website with forms and content updates, integrated the HR360 API (with ThinkHR planned), and serves as the client's managed IT provider handling hardware, software, system security, troubleshooting, and ongoing support. The vendor provides both remote ticketing support and regular on-site visits as needed.

Project Outcome

  • Beautiful, accessible website well-received by customers
  • Strong, long-term partnership with the vendor acting as an extension of the client's team
  • Responsive support with ticketing and direct phone availability

Platforms

  • CMSCMS
  • API/Integration PlatformAPI/Integration Platform
  • WebWeb

Tech Stack

  • WordPressWordPress

Client Endorsement

Overall Review Rating

4.75star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The website exceeded expectations and was well-received by customers. Domain Technology Partners acts as an extension of the partner's team. They're personable and have developed close-knit relations over the almost 20-year engagement. Excellent communication is a hallmark of their work.”

Anonymous

Accounting Servics Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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