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Dealer Training Mobile Apps and CRM Platform

Services Covered:

Mobile Application Development • CRM Solutions • Web Application Development
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Industry
Industry

Automotive

Duration
Duration

6 months

Budget
Budget

Confidential

Start Date
Start Date

1 April 2018

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

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71/100
Good

Project Capability Score (PCS) estimates how capable Innovantes IT Solutions LLP is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapGurugram, India

Project Summary

Innovantes IT Solutions developed a digital solution to replace a manual dealer training process, delivering iOS and Android apps, a CRM, and a management dashboard. The platform enabled trainers to conduct training and evaluations offline and sync data to a central CRM, giving management real-time visibility. The solution improved training adherence and coverage and reduced the man-hours required to process training reports.

Key Challenges

  • Manual, error-prone training and evaluation process
  • Time-consuming document handling and image uploads
  • Need for real-time data access to monitor training efficacy

Project Deliverables

  • Mobile applications for iOS and Android
  • CRM solution and management dashboard
  • Offline data capture and sync functionality

Project Solution

Innovantes analyzed management requirements and designed and developed a tailored digital platform consisting of native mobile applications for iOS and Android plus a CRM-backed management dashboard. They implemented offline training and evaluation functionality with later synchronization to the central system and provided a dashboard for real-time monitoring of training efficacy and productivity.

Project Outcome

  • Significant improvement in training adherence and coverage
  • Significant reduction in man-hours required to process training reports
  • Enhanced top-line and bottom-line benefits from the digital transformation

Platforms

  • MobileMobile
  • WebWeb

Tech Stack

  • iOSiOS
  • AndroidAndroid

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The solution has enhanced the efficiency of the training program, saving time while improving user adherence. The team brought a depth of technical knowledge, along with seamless communication skills, to the engagement.”

Anonymous

Project Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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