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Customer Dashboard Development for Gencove

Services Covered:

Web Application Development
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Industry
Industry

Pharmaceuticals & Biotechnology

Duration
Duration

2 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 February 2017

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
68/100
Good

Project Capability Score (PCS) estimates how capable Ingemark is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Gencove

mapNew York City, United States of America

Project Summary

Ingemark developed an enhanced customer-facing dashboard for a genomics company, building a modern, extensible UI in AngularJS integrated with the client's REST API. The redesign reduced overhead for managing sequencing projects, simplified data delivery, and helped improve customer retention and referrals. The vendor managed scope, development, testing, and continuous deployment with a small team and responsive communication.

Key Challenges

  • Change how users monitor project progress and receive genomic data
  • Replace FTP-based data delivery with a modern, extensible user interface
  • Deliver a responsive design supporting authentication, authorization, and profile flows

Project Deliverables

  • Customer-facing dashboard
  • AngularJS frontend integrated with REST API
  • Tested code prepared for continuous deployment

Project Solution

After initial scoping calls and user stories, Ingemark produced estimates and specifications, then implemented the frontend in AngularJS integrated with the client's REST API. They thoroughly tested the code and prepared it for continuous deployment. The engagement began with a project manager and was executed by a senior engineer and two junior engineers with communication via Redmine, Skype, and email.

Project Outcome

  • Reduced overhead required for managing genome sequencing projects and delivering data
  • Lowered time spent communicating with customers and responding to support tickets
  • Increased customer retention and referrals due to simpler data access

Platforms

  • WebWeb

Tech Stack

  • AngularJSAngularJS
  • REST APIREST API

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Streamlined and simple to use, the new user interface has reshaped the industry standard for data presentation and improved customer retention and referral rates. Ingemark worked efficiently from scope identification to testing and deployment, providing clear, responsive, and reliable communication.”

Tomaz Berisa

CTO

Note: This endorsement is based on publicly available client feedback from external review sources.

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