endorsedCompleted

Operations Management Platform for AMAKO Ukraine

Services Covered:

Custom Software Development • Website Development

Industry

Engineering & Manufacturing

Duration

7 months

Budget

50K - 199K

Start Date

1 April 2024

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

81/100

Strong

Project Capability Score (PCS) estimates how capable Inexture Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

AMAKO Ukraine

Kyiv, Ukraine

Project Summary

Inexture Solutions Limited built a web-based operations management platform for AMAKO Ukraine that unified service operations, warehouse coordination, and management analytics. The project included a structured discovery phase, full-cycle web application development, ERP integration, and cloud deployment. After launch the platform reduced service ticket processing time by 32%, decreased spare parts reconciliation discrepancies by ~25%, and eliminated duplicate manual reporting while meeting all contractual milestones on schedule.

Key Challenges

Centralize fragmented internal digital systems across departments
Improve real-time visibility of service tickets and spare parts inventory
Integrate the new platform with existing ERP and accounting tools
Reduce manual reporting and data duplication
Ensure the solution could scale across multiple regional branches
Work with a partner that deeply understands complex agricultural service workflows and can deliver on a strict contractual timeline

Project Deliverables

A centralized service ticket management module with real-time status tracking
Spare parts inventory and warehouse coordination module
Automated reporting dashboards for management
Multi-branch access with permission-based user roles
ERP synchronization for financial and operational data
Technical documentation and admin training materials

Project Solution

Inexture conducted a structured discovery phase with requirement workshops across service, warehouse, finance, and regional teams, translated business processes into functional specifications and system architecture, and executed full-cycle web application development. Deliverables included UI/UX wireframes, ERP integration via REST APIs, role-based access control, data migration from legacy spreadsheets, QA/UAT support, and cloud deployment with post-launch stabilization and documentation delivered in milestone releases.

Project Outcome

32% reduction in service ticket processing time
Real-time visibility across 100% of active service requests
25% decrease in spare parts reconciliation discrepancies
Elimination of duplicate manual reporting across regional branches
Management dashboards reduced weekly reporting preparation time to under 30 minutes
Over 85% of operational staff adopted the system within two weeks
All contractual milestones completed on schedule

Platforms

Web
Cloud

Tech Stack

React.js
Node.js
PostgreSQL
REST API

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The platform reduced service ticket processing time by 32%, eliminated duplicate manual reporting, and decreased spare parts reconciliation discrepancies by 25%. Inexture Solutions Limited's team demonstrated a strong understanding of the client's operational requirements and delivered on time.”
Kseniia Bazylevych
Head of HR
Date: 02/23/2026