endorsedCompleted

AI Integration for Hospitality CRM Mobile App

Services Covered:

AI and Machine Learning • Mobile Application Development • API Development • Application Integration

Industry

Business Consulting & Services

Duration

4 months

Budget

10K - 49K

Start Date

1 January 2025

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

85/100

Strong

Project Capability Score (PCS) estimates how capable Inexture Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

DayPoint Co.

Los Angeles, United States of America

Project Summary

INEXTURE Solutions Limited integrated generative AI into a hospitality CRM platform's mobile app, developing a model with Python and React.js and connecting it through APIs and backend support. The work enabled real-time personalization, recommendations, and predictive insights, improving guest experience and operational efficiency by roughly 40%. The vendor maintained consistent communication and met deadlines.

Key Challenges

Make mobile apps smarter and more valuable for hotel clients.
Enable dynamic guest interactions and better use of guest data.
Move beyond static features to real-time personalization and recommendations.

Project Deliverables

Generative AI model integrated into the mobile app
API integrations
Backend support and integration
Refinement and fine-tuning for hotel data

Project Solution

INEXTURE handled full integration of AI into the client's systems, developing and implementing a generative AI model that powers personalization and recommendations in the mobile app. The scope included AI model development, API integration, backend support, and refinement/fine-tuning with real hotel data. The team used Python, React.js, and OpenAI and provided documentation and regular check-ins.

Project Outcome

40% increase in operational efficiency.
Automated recommendations, predictions, and generated responses within the mobile app.
Positive user feedback and improved guest experience.

Platforms

Mobile
Web
API/Integration Platform

Tech Stack

Python
React.js

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“INEXTURE Solutions Limited's work enabled the client to automate recommendations, generate responses, and predict insights through their app, increasing operational efficiency by 40%. INEXTURE Solutions Limited excelled at project management, communicated consistently, and met all deadlines.”
Matt Walker
Founder
Date: 08/20/2025