endorsedOngoing

Multi-sided Mobile Ordering & White-Label Platform

Services Covered:

Mobile Application Development

Industry

Information Technology

Duration

164 months

Budget

Confidential

Start Date

1 December 2012

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

81/100

Strong

Project Capability Score (PCS) estimates how capable IndiaNIC Infotech Limited is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Karvsoft

United States of America

Project Summary

IndiaNIC built a multi-sided mobile ordering platform (phone-based user side and tablet receiver side) for restaurants, bars and hospitality venues, including real-time communications and white‑label capabilities. The partner implemented data integration and ongoing updates and bug fixes and the apps launched on iOS and Android. Users praised the product for ease of use and speed, and the vendor provided rapid, reliable build delivery.

Key Challenges

Need for programming and development support for the mobile app
Requirement to implement real-time communications without existing examples
Need to support diverse venue types via location services and pickup workflows
Desire to create a white-label, reskinnable platform for customers

Project Deliverables

Mobile app for iOS and Android
Tablet-based receiver app for restaurants and bars
Real-time communication features for ordering and pickup
White-label engine for reskinning and branding
Data integration components

Project Solution

IndiaNIC developed and continues to maintain a three-sided mobile ordering platform that includes native iOS and Android apps for users, a tablet-based receiver app for restaurants and bars, and a white-label engine for reskinning and branding. They implemented real-time communication and location-based pickup features, handled data integration, and provide ongoing updates and bug fixes.

Project Outcome

High user satisfaction for ease of use and speed
Stable, low-bug product
Rapid and reliable delivery of builds and responsive support

Platforms

Mobile

Tech Stack

iOS
Android
Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“After launching for iOS and Android, the white-label app attracted overwhelmingly positive user feedback due to its streamlined design and reliable performance. IndiaNIC Infotech Limited’s relevant suggestions, accessibility, and reasonable price point make them a valuable partner.”
Karrie Kvasager
CEO
Date: 08/21/2017