EndorsedendorsedOngoing

Multi-sided Mobile Ordering & White-Label Platform

Services Covered:

Mobile Application Development
Project hero — replace with case study imagery
Industry
Industry

Information Technology

Duration
Durationinfo-circle

56 months

Budget
Budget

Confidential

Start Date
Start Date

1 December 2012

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
81/100
Strong

Project Capability Score (PCS) estimates how capable IndiaNIC Infotech Limited is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Karvsoft

map United States of America

Project Summary

IndiaNIC built a multi-sided mobile ordering platform (phone-based user side and tablet receiver side) for restaurants, bars and hospitality venues, including real-time communications and white‑label capabilities. The partner implemented data integration and ongoing updates and bug fixes and the apps launched on iOS and Android. Users praised the product for ease of use and speed, and the vendor provided rapid, reliable build delivery.

Key Challenges

  • Need for programming and development support for the mobile app
  • Requirement to implement real-time communications without existing examples
  • Need to support diverse venue types via location services and pickup workflows
  • Desire to create a white-label, reskinnable platform for customers

Project Deliverables

  • Mobile app for iOS and Android
  • Tablet-based receiver app for restaurants and bars
  • Real-time communication features for ordering and pickup
  • White-label engine for reskinning and branding
  • Data integration components

Project Solution

IndiaNIC developed and continues to maintain a three-sided mobile ordering platform that includes native iOS and Android apps for users, a tablet-based receiver app for restaurants and bars, and a white-label engine for reskinning and branding. They implemented real-time communication and location-based pickup features, handled data integration, and provide ongoing updates and bug fixes.

Project Outcome

  • High user satisfaction for ease of use and speed
  • Stable, low-bug product
  • Rapid and reliable delivery of builds and responsive support

Platforms

  • MobileMobile

Tech Stack

  • iOSiOS
  • AndroidAndroid
  • Amazon Web Services (AWS)Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“After launching for iOS and Android, the white-label app attracted overwhelmingly positive user feedback due to its streamlined design and reliable performance. IndiaNIC Infotech Limited’s relevant suggestions, accessibility, and reasonable price point make them a valuable partner.”

Karrie Kvasager

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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