endorsedOngoing

Staff Augmentation for Restaurant Ordering Platform

Services Covered:

Custom Software Development

Industry

Software Development

Duration

82 months

Budget

50K - 199K

Start Date

1 October 2019

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

80/100

Strong

Project Capability Score (PCS) estimates how capable Incora is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Riyadh, Saudi Arabia

Project Summary

Incora provides ongoing development support to a software company building a restaurant ordering platform, including a backend, admin dashboard, and a React Native mobile app. They deliver high-quality work, are proactive in proposing solutions, and maintain strong communication with daily standups and responsive collaboration. The engagement is ongoing since October 2019 with the vendor ensuring the backend is hosted on AWS and prepared for future upgrades.

Key Challenges

Need to augment in-house development to handle increased volume and accelerate delivery.
Deliver one of the client's most challenging projects in the portfolio: a full restaurant platform requiring backend, dashboard, and mobile app functionality.

Project Deliverables

Backend
Admin dashboard
Mobile app
Loyalty points system
User profiles
Payment gateway integrations
Driver tracking

Project Solution

Incora helped develop a restaurant platform by building the backend, an admin dashboard for order tracking, and a React Native mobile app for placing orders. The platform includes a loyalty points system, user profiles, payment gateway integrations, and driver tracking. The backend is implemented in Node.js and hosted on AWS, while the frontend uses HTML and CSS. Incora provided four dedicated engineers and worked closely with the client via daily standups and Skype/Slack communications.

Project Outcome

Incora produced good-quality work that adheres to the client's standards and security expectations.
The team is responsive and reliable, participating in daily standups and quick communications.
The vendor is flexible with working hours and can adjust effort based on workload, including weekends when required.
All Incora team members communicated fluently in English, preventing language barriers.
The engagement has continued as an ongoing, long-term partnership.

Platforms

Web
Mobile

Tech Stack

Node.js
HTML
CSS
React Native
Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Incora’s team is easy to communicate with and produces high-quality work. They’re also proactive and suggest good solutions for the product. It’s clear they want to make the product better and care about the quality of their work.”
Abdulrahman Aql
PMO Manager
Date: 08/12/2020