endorsedCompleted

Software Development for Printing Company

Services Covered:

Custom Software Development

Industry

Publishing

Duration

5 months

Budget

Less than 10K

Start Date

1 October 2016

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable iDeus is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Phoenix, United States of America

Project Summary

iDeus developed a backend system to streamline customer information and ordering procedures for an online apparel printing company, centralizing communication between customers and customer service representatives. The platform includes an online ordering form, an admin portal, PDF job-ticket generation, and user management. The vendor was responsive during development and fixed small issues quickly after launch.

Key Challenges

Streamline ordering process for varied customer requirements.
Consolidate customer information and order tracking in a single location.

Project Deliverables

Backend system
Online ordering form
Admin portal
PDF generation for job tickets
User accounts and CSR assignment

Project Solution

iDeus built a backend system and an online ordering form tailored to the client's complex logo-printing requirements. The solution records customer inputs, routes information between customers and CSRs, creates PDF job tickets, and includes an admin portal for creating accounts and assigning CSRs. The vendor provided a single project manager contact and iterated on layouts and features over the six-month engagement.

Project Outcome

System operates reliably with real-time order form submissions.
Integrated with the client's Amazon server infrastructure.
Minor glitches were resolved quickly; no major bugs after launch.
Improved record tracking and PDF job-ticket generation from start to completion.

Platforms

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“iDeus helped create a system that could easily be used internally by all teams. They’re efficient and transparent in finding ways to bring visions to fruition. The team is easy to work with and responsive to requests. The system had no major bugs after launching, and small issues were fixed quickly.”
Anonymous
Former Project Manager
Date: 06/06/2017