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Digital Customer Management Platform for Logistics

Services Covered:

Custom Software Development • CRM Solutions
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Industry
Industry

Logistics & Transportation

Duration
Duration

15 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 January 2019

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
70/100
Good

Project Capability Score (PCS) estimates how capable IdeaSoft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

map Ukraine

Project Summary

IdeaSoft.io developed a custom CRM system for a logistics company to address complex internal processes and manage counterparties and transactions. The CRM was built from scratch using Angular, .NET, MySQL and MongoDB and delivered on time. The client reported increasing efficiency and praised the team's professional, clear workflow and communication. The client is satisfied and plans to add additional features.

Key Challenges

  • Complex internal processes and many counterparties to manage effectively
  • Existing off-the-shelf CRM systems did not meet the client's requirements
  • Need for a tailored system to handle complex transactions and workflows

Project Deliverables

  • Custom CRM system built from scratch
  • Frontend implemented with Angular
  • Backend implemented with .NET
  • Databases: MySQL and MongoDB
  • Testing and QA
  • Project management and deployment support

Project Solution

IdeaSoft built a custom CRM from scratch to meet the client's specific processes and requirements. The solution used Angular for the frontend, .NET for the backend, and MySQL and MongoDB for data storage. The vendor provided project management, testing, and regular communication via Skype and Zoom throughout development, delivering the system on schedule.

Project Outcome

  • Client is satisfied with the delivered CRM and plans further feature additions
  • The CRM accounts for the client's specific processes and the client reports increasing efficiency
  • The project was completed on time with professional project management

Platforms

  • WebWeb

Tech Stack

  • AngularAngular
  • .NET.NET
  • MySQLMySQL
  • MongoDBMongoDB

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“IdeaSoft.io delivered the CRM system successfully and it has been helping the client increase their efficiency. The team provided professional and clear workflow throughout the project which helped in finishing the project on time.”

Anonymous

Co-founder

Note: This endorsement is based on publicly available client feedback from external review sources.

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