EndorsedendorsedCompleted

Mobile App Development for United Airlines

Services Covered:

Mobile Application DevelopmentWebsite Development
Project hero — replace with case study imagery
Industry
Industry

Aviation

Duration
Duration

20 months

Budget
Budget

10K - 49K

Client Size
Start Date

1 February 2022

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
78/100
Good

Project Capability Score (PCS) estimates how capable iRoid Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

United Airlines

mapChicago, United States of America

Project Summary

iRoid Solutions developed a user-friendly mobile app for United Airlines on iOS and Android that integrated real-time flight tracking, simplified booking and check-in processes, and added a loyalty program. The delivered product improved user engagement, reduced wait times, increased customer satisfaction, and streamlined operations.

Key Challenges

  • Simplify the booking and check-in processes for passengers.
  • Enhance the passenger experience.
  • Provide real-time flight information to passengers.
  • Improve customer engagement.

Project Deliverables

  • iOS and Android mobile app
  • Real-time flight tracking integration
  • Booking and check-in process improvements
  • Loyalty program module
  • Visually appealing user interface
  • Security measures to protect passenger data

Project Solution

iRoid developed a user-friendly iOS and Android application for United Airlines. The team implemented real-time flight tracking, simplified booking and check-in flows, added a loyalty program module, and created a visually appealing user interface. The vendor also implemented robust security measures to protect passenger data.

Project Outcome

  • Increased user engagement.
  • Reduced wait times at airport counters.
  • Improved customer satisfaction.
  • Enhanced punctuality with fewer flight delays.
  • Successful adoption of the loyalty program.
  • Consistent on-time delivery and strong responsiveness from the vendor.

Platforms

  • MobileMobile

Tech Stack

  • AndroidAndroid
  • iOSiOS

Client Endorsement

Overall Review Rating

5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Thanks to iRoid Solutions' efforts, the app increased user engagement, reduced wait times at airport counters, improved customer satisfaction, enhanced punctuality with fewer flight delays, and adopted a loyalty program. The team was proactive and client-centric.

Brodney Nicol

Project Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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