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Mobile App Development for Self-Servicing Ticket Platform

Services Covered:

Mobile Application Development • Website Development • Software Maintenance and Support
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Industry
Industry

Hospitality, Travel & Tourism

Duration
Durationinfo-circle

21 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 October 2019

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

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79/100
Good

Project Capability Score (PCS) estimates how capable Hyperlink Infosystem is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Location Ticket

map South Africa

Project Summary

Hyperlink InfoSystem developed a website, iOS app, and Android app for Location Ticket, an online ticketing platform, using Xcode, Android Studio, Java, Node.js, CodeIgniter, and JSON. They produced a prototype, iterated based on client feedback, and now provide ongoing maintenance and support. The platform includes a media feed, event reviews, messaging, and wallet-based payments; adoption was slowed by COVID-19 but the client reports positive feedback and several hundred users.

Key Challenges

  • Build a mobile app and website for an online ticketing platform.
  • Create a working prototype and iterate based on client feedback.
  • Overcome delays and reduced adoption caused by the COVID-19 pandemic.

Project Deliverables

  • Website
  • iOS app
  • Android app
  • JSON API
  • Prototype
  • Messaging functionality
  • Wallet and card payment integration

Project Solution

Hyperlink designed and developed the client's platform for the web, Android, and iOS. They used Xcode for iOS, Android Studio and Java for Android, Node.js and CodeIgniter for the web, and JSON for the API. After signing an NDA the vendor created a prototype, incorporated client feedback, and developed the production apps and website. Features delivered include a media feed for photos and videos, event liking/rating/reviews, event sharing, messaging between customers and managers, card payments, and a wallet system for cashless withdrawals and deposits.

Project Outcome

  • About 500 users and at least 40 event managers on the platform.
  • Positive user feedback and ongoing maintenance support from the vendor.
  • Platform adoption has been slow due to COVID-19.

Platforms

  • MobileMobile
  • WebWeb

Tech Stack

  • AndroidAndroid
  • iOSiOS
  • JavaJava
  • Node.jsNode.js
  • CodeIgniterCodeIgniter

Client Endorsement

Overall Review Rating

4.5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Hyperlink InfoSystem responded well to feedback after the initial prototype and continues to fix certain aspects of the platform. Although the industry was impacted by COVID-19, the site still has several hundred users. As a result, the client is happy with their services.”

Mobeen Davis

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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