endorsedOngoing

Mobile App Development for Self-Servicing Ticket Platform

Services Covered:

Mobile Application Development • Website Development • Software Maintenance and Support

Industry

Hospitality, Travel & Tourism

Duration

82 months

Budget

50K - 199K

Start Date

1 October 2019

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Hyperlink Infosystem is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Location Ticket

South Africa

Project Summary

Hyperlink InfoSystem developed a website, iOS app, and Android app for Location Ticket, an online ticketing platform, using Xcode, Android Studio, Java, Node.js, CodeIgniter, and JSON. They produced a prototype, iterated based on client feedback, and now provide ongoing maintenance and support. The platform includes a media feed, event reviews, messaging, and wallet-based payments; adoption was slowed by COVID-19 but the client reports positive feedback and several hundred users.

Key Challenges

Build a mobile app and website for an online ticketing platform.
Create a working prototype and iterate based on client feedback.
Overcome delays and reduced adoption caused by the COVID-19 pandemic.

Project Deliverables

Website
iOS app
Android app
JSON API
Prototype
Messaging functionality
Wallet and card payment integration

Project Solution

Hyperlink designed and developed the client's platform for the web, Android, and iOS. They used Xcode for iOS, Android Studio and Java for Android, Node.js and CodeIgniter for the web, and JSON for the API. After signing an NDA the vendor created a prototype, incorporated client feedback, and developed the production apps and website. Features delivered include a media feed for photos and videos, event liking/rating/reviews, event sharing, messaging between customers and managers, card payments, and a wallet system for cashless withdrawals and deposits.

Project Outcome

About 500 users and at least 40 event managers on the platform.
Positive user feedback and ongoing maintenance support from the vendor.
Platform adoption has been slow due to COVID-19.

Platforms

Mobile
Web

Tech Stack

Android
iOS
Java
Node.js
CodeIgniter

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Hyperlink InfoSystem responded well to feedback after the initial prototype and continues to fix certain aspects of the platform. Although the industry was impacted by COVID-19, the site still has several hundred users. As a result, the client is happy with their services.”
Mobeen Davis
CEO
Date: 07/09/2021