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Hotel & Resort Booking Platform — Website, iOS/Android Apps & Salesforce CRM

Services Covered:

Custom Software Development • Mobile Application Development • Website Development
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Industry
Industry

Hospitality, Travel & Tourism

Duration
Duration

9 months

Budget
Budget

50K - 199K

Client Size
Start Date

1 August 2021

Team Size
Team Size

16-20 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
79/100
Good

Project Capability Score (PCS) estimates how capable Hyperlink Infosystem is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Jeh Resort

mapDubai, United Arab Emirates

Project Summary

Hyperlink InfoSystem built a website, native iOS and Android apps, an admin panel, and a custom Salesforce platform to manage hotel and resort bookings. The engagement delivered a comprehensive, cross-platform booking system and CRM; the team followed an organized process and completed the first phase on schedule. The client (Jeh Resort) plans to launch the platform for users in the UAE.

Key Challenges

  • Need to build native Android and iOS apps to simplify hotel bookings.
  • Need a functional website and web admin panel for managing bookings.
  • Need a Salesforce platform to manage bookings and hotel/resort data.

Project Deliverables

  • Website
  • Android native app
  • iOS native app
  • Web admin panel
  • Custom Salesforce platform
  • App prototypes and beta builds

Project Solution

Hyperlink InfoSystem provided end-to-end development: business analysis and a formal scope of work, UI/UX design and prototypes, native Android and iOS development, website development, a web admin panel, and a custom Salesforce platform to manage hotels, resorts, and bookings. They assigned a project manager as the primary contact, delivered prototypes and beta builds for review, and iterated on feedback to produce stable, user-friendly releases.

Project Outcome

  • Delivered a Salesforce platform to manage hotel and resort data and bookings.
  • Client has been using the platform for 25 days and reports satisfaction with its usability.
  • First phase completed on schedule and the client is discussing a second phase.

Platforms

  • MobileMobile
  • WebWeb
  • CRMCRM

Tech Stack

  • AndroidAndroid
  • iOSiOS

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Hyperlink InfoSystem delivered a comprehensive, cross-platform booking system and its accompanying CRM and admin panel. The team facilitated a highly organized process that enabled them to complete the project on time. They demonstrated high-level expertise in different types of development.”

Anonymous

Head of Operations

Note: This endorsement is based on publicly available client feedback from external review sources.

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