endorsedOngoing

Facility Management Website and Mobile Apps (iOS & Android)

Services Covered:

Mobile Application Development • Website Development

Industry

Business Consulting & Services

Duration

105 months

Budget

50K - 199K

Start Date

1 November 2017

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

80/100

Strong

Project Capability Score (PCS) estimates how capable Hyperlink Infosystem is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Cairo, Egypt

Project Summary

HyperLink developed a website and client- and administrator-facing mobile apps for Android and iOS to digitize a facility management company’s service ordering, review, and payment workflows. The vendor delivered robust features, provided weekly status updates, and remained engaged with the client through the final prelaunch stage. The client noted proactive suggestions for improving the ordering process and timely delivery.

Key Challenges

Mobilize the client’s service portfolio and improve the customer journey.
Automate the ordering and customer review process.
Digitalize the entire customer experience.

Project Deliverables

Website
Client-facing mobile app (iOS and Android)
Administrator/provider mobile app (iOS and Android)

Project Solution

After a vendor selection process, HyperLink implemented a website and two mobile applications across Android and iOS. One app supports service providers by managing requests, automating order cycles, and simplifying internal processes; the other enables customers to find nearby providers, book services, manage payments, and leave reviews. The team provided proactive communication and is completing final prelaunch work.

Project Outcome

Client satisfied with delivered results and ongoing support.
Team provides weekly status updates and adheres to timelines.
Vendor proposed process improvements to the ordering flow.

Platforms

Mobile
Web

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The apps meet high-quality standards and include many robust features. HyperLink is clearly invested in the project's success. The team suggests creative ideas, shares detailed progress reports, and always delivers on time.”
Tarek Oraby
Owner
Date: 09/05/2018