endorsedOngoing

Babysitting App Bug Fixes & Launch Support

Services Covered:

Mobile Application Development • Software Maintenance and Support • Software QA and Testing

Industry

Social Networking

Duration

91 months

Budget

10K - 49K

Start Date

1 January 2019

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable Hyperlink Infosystem is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

TribeMinder

Melbourne, Australia

Project Summary

Hyperlink InfoSystem fixed numerous bugs in an existing Android and iOS babysitting app and assisted with preparing and facilitating a successful launch. The team communicated daily via Skype and used shared Google Sheets to track bugs; they assigned a dedicated mobile developer and a part-time backend developer. The client noted the team's strong dedication and responsiveness, while mentioning a gap in the vendor's AWS expertise.

Key Challenges

The previous vendor left numerous unresolved bugs that needed comprehensive fixing
The original goal to fix issues quickly expanded as more defects were discovered during testing
The client required assistance with AWS hosting but found the vendor's AWS expertise limited, placing more AWS work on the client

Project Deliverables

Bug fixes
Android mobile app
iOS mobile app
AWS hosting setup
Launch support

Project Solution

The vendor provided a dedicated app developer and a part-time backend developer to identify and fix bugs across Android and iOS. They worked with the client on testing (client-led testing), arranged hosting on AWS (with some AWS tasks performed by the client), communicated daily via Skype, and used shared Google Sheets to track bug fixes and progress.

Project Outcome

The app's bugs were substantially resolved, improving stability and quality
The team helped facilitate a successful launch
The client reported overall satisfaction with the improved quality compared to the previous developer

Platforms

Mobile

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Hyperlink InfoSystem thoroughly eliminated programming bugs from the product and helped facilitate a successful launch. Their knowledge of AWS could use improvement, but the team was helpful in all other respects. They communicate well and exhibit a dedication to completing the project on time.”
Stephen Weingartner
Co Founder
Date: 06/03/2019