EndorsedendorsedCompleted

Software Development for Voice AI Company

Services Covered:

Custom Software Development
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Industry
Industry

Software Development

Duration
Duration

48 months

Budget
Budget

200K - 999K

Client Size
Start Date

1 January 2019

Team Size
Team Size

6-10 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
73/100
Good

Project Capability Score (PCS) estimates how capable Huenei IT Services is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapSan Jose, United States of America

Project Summary

Huenei IT Services developed custom software for a Voice AI company, using C++, Lua, and Python. They supported the client's platform for over three years, delivering continuous software releases on time and within budget while following Agile/Kanban practices and implementing process improvements and automation.

Key Challenges

  • Software development for a custom voice AI solution.

Project Deliverables

  • Software for Voice AI platform
  • Continuous software releases
  • Process improvements and automation

Project Solution

The vendor provided end-to-end software development for the client's Voice AI platform. They were selected after a market analysis and a coding challenge. The team delivered development work using C++, Lua, and Python, followed Agile/Kanban practices, and staffed a small team (tech lead, program manager, and multiple software engineers) to produce continuous releases and process automations.

Project Outcome

  • Worked with the client for over 3 years with consistent on-time releases
  • Established KPIs, automation, and process improvements
  • Followed Agile/Kanban practices with regular stand-ups, backlog reviews, and retrospectives

Platforms

  • AI/ML PlatformAI/ML Platform

Tech Stack

  • C++C++
  • LuaLua
  • PythonPython

Client Endorsement

Overall Review Rating

5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Huenei IT Services worked on the software for over three years, consistently delivering software releases on time and within budget. Their team followed agile practices and added improvements and automation to the processes over time. Moreover, the client lauded the vendor's flexibility.

Christian Vargas

Former Technical Program Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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